Communications For Commerce Pty Ltd
PROPERTY MANAGER – SAHAB RESORT
Muscat, OmanPosted yesterday
- Salary
- AED 10k–24k a month· est.
- Job type
- Full time
- Level
- Lead
- Field
- Hospitality & Tourism
- Work mode
- On site
About the role
Location: Jabal Akhdar, Oman Job Purpose: Responsible for the overall management, daily operations, guest satisfaction, revenue generation and profitability of Sahab Resort, ensuring high service standards, efficient operations and business growth. Key Responsibilities A. Resort Operations & Guest Services • Manage hotel rooms, reservations, reception, housekeeping, restaurant, guest services and overall resort operations. • Maintain high standards of customer satisfaction, cleanliness, safety and service quality. • Ensure proper upkeep and operational readiness of resort facilities. B. Sales, Marketing & Business Development • Develop strategies to increase room occupancy, room rates and overall resort revenue. • Manage room pricing, online booking platforms, travel agent relationships and promotional packages. • Develop business opportunities with corporate clients, tour operators, travel agents and tourism partners. • Implement marketing initiatives to attract new customers and encourage repeat visits. C. Customer Experience & Service Quality • Monitor guest feedback, customer reviews and service standards. • Improve guest experience and maintain a positive reputation for the resort. • Develop new services, packages and activities to improve customer satisfaction and revenue. D. Operational Performance & Profitability • Achieve approved revenue, occupancy and profitability targets. • Monitor operating expenses, staff productivity and resource utilisation. • Identify opportunities to improve operating efficiency and reduce unnecessary costs. E. Reporting & Coordination • Prepare regular occupancy, revenue and operational performance reports. • Coordinate with centralised finance, human resources, purchasing, information technology and maintenance functions. • Implement management decisions and operational improvements. Qualifications & Experience • Degree or diploma in Hotel Management, Hospitality Management or related field. • 5+ years of relevant experience in hotel or resort management. • Strong experience in hotel operations, sales, revenue growth and customer service. Requirements Qualifications & Experience • Degree or diploma in Hotel Management, Hospitality Management or related field. • 5+ years of relevant experience in hotel or resort management. • Strong experience in hotel operations, sales, revenue growth and customer service. Note: We thank all applicants for their interest, however only those candidates who are shortlisted will be contacted
Requirements
Degree or diploma in Hotel Management, Hospitality Management or related field. 5+ years of relevant experience in hotel or resort management. Strong experience in hotel operations, sales, revenue growth and customer service.
Responsibilities
A. Resort Operations & Guest Services: Manage hotel rooms, reservations, reception, housekeeping, restaurant, guest services and overall resort operations. Maintain high standards of customer satisfaction, cleanliness, safety and service quality. Ensure proper upkeep and operational readiness of resort facilities. B. Sales, Marketing & Business Development: Develop strategies to increase room occupancy, room rates and overall resort revenue. Manage room pricing, online booking platforms, travel agent relationships and promotional packages. Develop business opportunities with corporate clients, tour operators, travel agents and tourism partners. Implement marketing initiatives to attract new customers and encourage repeat visits. C. Customer Experience & Service Quality: Monitor guest feedback, customer reviews and service standards. Improve guest experience and maintain a positive reputation for the resort. Develop new services, packages and activities to improve customer satisfaction and revenue. D. Operational Performance & Profitability: Achieve approved revenue, occupancy and profitability targets. Monitor operating expenses, staff productivity and resource utilisation. Identify opportunities to improve operating efficiency and reduce unnecessary costs. E. Reporting & Coordination: Prepare regular occupancy, revenue and operational performance reports. Coordinate with centralised finance, human resources, purchasing, information technology and maintenance functions. Implement management decisions and operational improvements.
Skills
- Hotel Management
- Hospitality Management
- Hotel Operations
- Sales
- Revenue Growth
- Customer Service
- Guest Services
- Reservations
- Marketing
- Online Booking Platforms
- Pricing Management
- Corporate Client Relationships
- Tour Operators
- Travel Agents
- Facility Maintenance
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