Specialist- Planning & Performance

Role Purpose: To perform market analysis, develop SME & Retail Sales plans, assess risks, monitor performance, and consolidate payments to enhance SME & Retail Sales departmental performance. Key Activities: • Review market research, benchmark analysis and changes in insurance-related legal/regulatory obligations to incorporate SME & Retail Sales best practices. • Develop SME & Retail Sales plan that translates strategic and financial goals into operational plans. • Develop sales plans and strategies for regions/sales channels in line with high-level plans/objectives and targets (i.e., GWP targets, customer targets, performance goals, etc.) • Distribute yearly strategic and operational plans as well as sales targets to the respective sales channels • Develop and implement performance management tools that monitor the performance of SME & Retail Sales functions. • Assist in establishing KPIs (i.e., KPIs for Sales Excellence, Direct Sales, Intermediate Sales, and SME & Retail Digital After-sales) that track the overall performance of direct and intermediate sales channels as well as sales support activities. • Conduct portfolio analysis to evaluate the current situation of SME & Retail Sales (i.e., per segment, lost ratio, channels, etc.). Qualifications: • A Bachelor’s Degree in Business Administration or equivalent is required. • Minimum of 2 years of experience in insurance or sales field.

Bachelor’s Degree in Business Administration or equivalent is required. Minimum of 2 years of experience in insurance or sales field.