Technical Program Manager - Multi-Hybrid Cloud Operations

We are looking for an experienced Technical Program Manager – Multi-Hybrid Cloud Operations to lead the planning, transformation, governance, and delivery of complex cloud and infrastructure programs. The successful candidate will oversee the transition and integration of public, private, sovereign, and on-premises cloud environments, ensuring seamless operations, security, reliability, cost efficiency, and service continuity. This role requires strong technical knowledge, program leadership, and the ability to coordinate cross-functional teams, technology vendors, and senior stakeholders. Key Responsibilities • Lead end-to-end multi-hybrid cloud transformation programs, from planning and architecture through implementation, migration, and operational handover. • Develop and manage program roadmaps, budgets, timelines, resources, milestones, risks, and delivery plans. • Coordinate cloud engineering, infrastructure, networking, cybersecurity, DevSecOps, application, and operations teams. • Oversee cloud platforms and environments, including Microsoft Azure, Google Cloud Platform (GCP), Oracle Cloud Infrastructure (OCI), sovereign/private clouds, and on-premises infrastructure. • Govern cloud architecture, landing zones, tenant integration, connectivity, identity management, and infrastructure services. • Ensure effective implementation of cloud operations, automation, monitoring, logging, configuration management, and infrastructure as code. • Oversee platform operations, incident management, problem management, change management, service delivery, and technical support (L1–L3). • Drive service reliability, availability, disaster recovery, backup, business continuity, and performance management. • Ensure compliance with cybersecurity, data protection, data residency, regulatory, and enterprise architecture requirements. • Lead cloud financial management (FinOps), including cost monitoring, forecasting, resource optimization, and capacity planning. • Manage cloud service providers, managed service providers, system integrators, and technology vendors. • Establish service-level agreements (SLAs), operational-level agreements (OLAs), service-level objectives (SLOs), governance frameworks, and operational readiness standards. • Provide executive-level reporting on program progress, risks, financial performance, service delivery, and operational readiness. • Lead and mentor project managers, technical leads, and cross-functional delivery teams. Qualifications and Experience • Bachelor's degree in Computer Science, Information Technology, Engineering, Telecommunications, or a related field. • Extensive experience managing complex cloud, infrastructure, platform, or digital transformation programs. • Strong experience in multi-cloud, hybrid cloud, public cloud, private cloud, and sovereign cloud environments. • Hands-on technical understanding of: • Cloud Platforms: Microsoft Azure, Google Cloud Platform (GCP), Oracle Cloud Infrastructure (OCI). • Cloud Architecture: Cloud landing zones, tenant architecture, hybrid connectivity, cloud migration, and infrastructure services. • Infrastructure and Networking: On-premises infrastructure, network architecture, connectivity, identity federation, and infrastructure management. • Containers and Platforms: Kubernetes, container orchestration, and platform operations. • Automation and DevOps: Infrastructure as Code (IaC), DevOps, DevSecOps, CI/CD, configuration management, and automated provisioning. • Monitoring and Observability: Monitoring, logging, observability platforms, SIEM integration, and performance management. • Cybersecurity: Identity and Access Management (IAM), privileged access management, vulnerability management, security posture management, data protection, and disaster recovery. • Cloud Operations and Management: IT Service Management (ITSM), incident management, problem management, change management, service availability, and operational governance. • FinOps: Cloud cost management, consumption monitoring, budgeting, forecasting, and resource optimization. • Proven experience managing multi-vendor environments, program budgets, technical dependencies, and senior stakeholders. • Experience developing operating models, governance frameworks, RACI matrices, SLAs, and operational transition plans. • Experience in telecommunications, government, or large-enterprise environments is an advantage. Preferred Certifications • PMP, PgMP, or PRINCE2. • ITIL Foundation or higher. • Agile or SAFe certifications. • Microsoft Azure, Google Cloud, or Oracle Cloud certifications. • Kubernetes or cloud architecture certifications. • FinOps certification. • Cybersecurity or enterprise architecture certifications.

Bachelor's degree in Computer Science, Information Technology, Engineering, Telecommunications, or a related field. Extensive experience managing complex cloud, infrastructure, platform, or digital transformation programs. Strong experience in multi-cloud, hybrid cloud, public cloud, private cloud, and sovereign cloud environments.

Lead end-to-end multi-hybrid cloud transformation programs, from planning and architecture through implementation, migration, and operational handover. Develop and manage program roadmaps, budgets, timelines, resources, milestones, risks, and delivery plans. Coordinate cloud engineering, infrastructure, networking, cybersecurity, DevSecOps, application, and operations teams. Oversee cloud platforms and environments, including Microsoft Azure, Google Cloud Platform (GCP), Oracle Cloud Infrastructure (OCI), sovereign/private clouds, and on-premises infrastructure. Govern cloud architecture, landing zones, tenant integration, connectivity, identity management, and infrastructure services. Ensure effective implementation of cloud operations, automation, monitoring, logging, configuration management, and infrastructure as code. Oversee platform operations, incident management, problem management, change management, service delivery, and technical support (L1–L3). Drive service reliability, availability, disaster recovery, backup, business continuity, and performance management. Ensure compliance with cybersecurity, data protection, data residency, regulatory, and enterprise architecture requirements. Lead cloud financial management (FinOps), including cost monitoring, forecasting, resource optimization, and capacity planning. Manage cloud service providers, managed service providers, system integrators, and technology vendors. Establish service-level agreements (SLAs), operational-level agreements (OLAs), service-level objectives (SLOs), governance frameworks, and operational readiness standards. Provide executive-level reporting on program progress, risks, financial performance, service delivery, and operational readiness. Lead and mentor project managers, technical leads, and cross-functional delivery teams.