Guest Relations Officer

Note that only candidates with UAE Driving license + personal car will be given preference. The company will provide parking access and fuel allowance. Raine and Horne Dubai is a progressive and successful vacation rental agency handling all facets of short-term rentals. Due to continued expansion, we are currently seeking a Guest Relations Officer for our Dubai operations. with a sincere passion to succeed and for customer service in general. HOSPITALITY background and valid UAE driving license is essential. Duties & Responsibilities • Handling reservation enquiries and bookings • Guest Check In / Out • Able to work under pressure and rotating weekend roster • Excellent guest relation skills and solution focused • Good communication and interpersonal skills • Ability to work in a team • Resolve guests' complaints • General administrative duties • Excellent verbal and written communication skills and an ability to communicate well at all levels. • Valid UAE driving license and personal car required The successful applicant will need take a professional approach to customer service and thrive on going above and beyond to ensure guests have a memorable stay. You come from a guest relations background, ideally within the hotel sector, and your attention to detail and ability to multi-task will see you thrive in this role. Benefits • Modern office and systems • Friendly working environment • Career development & progression opportunities If you would like an opportunity to secure this exciting role, Apply Now!

Hospitality background and valid UAE driving license is essential.

Handling reservation enquiries and bookings; Guest Check In / Out; Able to work under pressure and rotating weekend roster; Excellent guest relation skills and solution focused; Good communication and interpersonal skills; Ability to work in a team; Resolve guests' complaints; General administrative duties; Excellent verbal and written communication skills and an ability to communicate well at all levels.