Driver - Front Office

We are currently seeking passionate, dynamic and guest-focused Front Office professionals who take pride in delivering exceptional customer service and providing practical solutions to our guests. As a Driver, you will be responsible for welcoming and assisting hotel guests upon arrival and departure, as well as carrying out transportation duties to ensure a smooth and comfortable guest experience. Key Responsibilities - Greet guests warmly upon arrival and assist them during departure. - Open car doors for arriving and departing guests and escort them to the hotel lobby. - Maintain up-to-date knowledge of the hotel, its facilities and services to respond effectively to guest enquiries. - Ensure proper shift handovers by obtaining relevant information from the previous shift. - Report all guest complaints or concerns promptly to the Manager on Duty. - Carry out transportation duties using the hotel car or bus as required. - Ensure the safe handling and proper control of guests' car keys. - Coordinate with the Shift Leader to ensure an effective handover to the night shift. - Build and maintain positive guest relationships while consistently meeting or exceeding guest expectations. - Maintain the cleanliness and organization of parking areas and the key cabinet. - Ensure smooth, timely and efficient airport crew transportation operations. - Adhere to hotel safety standards, traffic regulations and company transportation policies at all times.

Greet guests upon arrival and assist during departure. Open car doors and escort guests to the lobby. Maintain knowledge of hotel facilities to respond to inquiries. Ensure proper shift handovers. Report guest complaints to Manager on Duty. Carry out transportation duties using hotel car or bus. Safely handle and control guests' car keys. Coordinate with the Shift Leader for night shift handover. Build and maintain positive guest relationships and meet/exceed expectations. Maintain cleanliness and organization of parking areas and the key cabinet. Ensure smooth airport crew transportation operations. Adhere to safety standards, traffic regulations, and transportation policies.