Emdad By Elm
IT Demand Specialist
Riyadh, Saudi ArabiaPosted 3 days ago
- Salary
- AED 15k–25k a month· est.
- Job type
- Full time
- Level
- Mid level
- Field
- Engineering & Technology
- Work mode
- On site
About the role
Job Summary: Responsible for managing, evaluating, and prioritizing IT demands while ensuring alignment with IT governance policies and organizational objectives. Key Responsibilities: • Manage IT demand intake, assessment, prioritization, and approval processes. • Coordinate with IT teams and stakeholders to review and track requests. • Ensure compliance with IT governance policies and procedures. • Monitor IT demands, KPIs, and SLAs. • Support IT portfolio management and resource planning. • Prepare regular reports and improve IT demand management processes. Qualifications & Requirements: • Bachelor's degree in IT, Computer Science, or a related field. • Experience in IT Demand Management, IT Governance, or IT Portfolio Management. • Knowledge of IT governance frameworks such as COBIT and ITIL. • Strong analytical, organizational, and communication skills. • Ability to assess and prioritize IT demands
Requirements
Bachelor's degree in IT, Computer Science, or a related field. Experience in IT Demand Management, IT Governance, or IT Portfolio Management. Knowledge of IT governance frameworks such as COBIT and ITIL. Strong analytical, organizational, and communication skills. Ability to assess and prioritize IT demands.
Responsibilities
Manage IT demand intake, assessment, prioritization, and approval processes. Coordinate with IT teams and stakeholders to review and track requests. Ensure compliance with IT governance policies and procedures. Monitor IT demands, KPIs, and SLAs. Support IT portfolio management and resource planning. Prepare regular reports and improve IT demand management processes.
Skills
- IT Demand Management
- IT Governance
- IT Portfolio Management
- COBIT
- ITIL
- analytical skills
- organizational skills
- communication skills
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