Emdad By Elm

IT Demand Specialist

Riyadh, Saudi ArabiaPosted 3 days ago

Salary
AED 15k–25k a month· est.
Job type
Full time
Level
Mid level
Field
Engineering & Technology
Work mode
On site

About the role

Job Summary: Responsible for managing, evaluating, and prioritizing IT demands while ensuring alignment with IT governance policies and organizational objectives. Key Responsibilities: • Manage IT demand intake, assessment, prioritization, and approval processes. • Coordinate with IT teams and stakeholders to review and track requests. • Ensure compliance with IT governance policies and procedures. • Monitor IT demands, KPIs, and SLAs. • Support IT portfolio management and resource planning. • Prepare regular reports and improve IT demand management processes. Qualifications & Requirements: • Bachelor's degree in IT, Computer Science, or a related field. • Experience in IT Demand Management, IT Governance, or IT Portfolio Management. • Knowledge of IT governance frameworks such as COBIT and ITIL. • Strong analytical, organizational, and communication skills. • Ability to assess and prioritize IT demands

Requirements

Bachelor's degree in IT, Computer Science, or a related field. Experience in IT Demand Management, IT Governance, or IT Portfolio Management. Knowledge of IT governance frameworks such as COBIT and ITIL. Strong analytical, organizational, and communication skills. Ability to assess and prioritize IT demands.

Responsibilities

Manage IT demand intake, assessment, prioritization, and approval processes. Coordinate with IT teams and stakeholders to review and track requests. Ensure compliance with IT governance policies and procedures. Monitor IT demands, KPIs, and SLAs. Support IT portfolio management and resource planning. Prepare regular reports and improve IT demand management processes.

Skills

  • IT Demand Management
  • IT Governance
  • IT Portfolio Management
  • COBIT
  • ITIL
  • analytical skills
  • organizational skills
  • communication skills

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