Payment Product Manager

Job Summary At Hala, the main responsibility of Payment product manager is to Lead the end-to-end delivery of payment service products, overseeing development through implementation. The role focuses on coordinating multiple initiatives, partnering with internal and external stakeholders, and ensuring high-quality, on-time product releases that meet business and customer expectations. Job Duties • Manage and coordinate the delivery of payment products across the full lifecycle, ensuring plans, milestones, and outcomes align with business objectives. • Own release planning activities, including resource coordination and readiness, to ensure smooth and predictable product releases. • Build and maintain strong relationships with business stakeholders, technology teams, and customers to support clear communication and effective collaboration. • Track delivery progress and provide regular reporting on timelines, quality, resources, and RAID (Risks, Assumptions, Issues, Dependencies). • Ensure delivery commitments are met within agreed schedules, proactively addressing delays or risks. • Create and maintain detailed delivery plans covering each stage of the product lifecycle, from initiation through rollout. • Define and monitor end-to-end delivery KPIs to assess performance, efficiency, and product quality. • Identify delivery risks early, manage cross-team dependencies, and implement mitigation strategies to minimise impact. • Analyse customer feedback and operational insights to drive continuous improvements in delivery processes and outcomes. Requirements • 2–4 years of relevant hands-on experience in product management. • Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent relevant professional experience. • Strong ownership, analytical, and stakeholder engagement skills. • Experience in fintech and payments is preferred.

2–4 years of relevant hands-on experience in product management. Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent relevant professional experience. Strong ownership, analytical, and stakeholder engagement skills. Experience in fintech and payments is preferred.

Manage and coordinate the delivery of payment products across the full lifecycle, ensuring plans, milestones, and outcomes align with business objectives. Own release planning activities, including resource coordination and readiness, to ensure smooth and predictable product releases. Build and maintain strong relationships with business stakeholders, technology teams, and customers to support clear communication and effective collaboration. Track delivery progress and provide regular reporting on timelines, quality, resources, and RAID (Risks, Assumptions, Issues, Dependencies). Ensure delivery commitments are met within agreed schedules, proactively addressing delays or risks. Create and maintain detailed delivery plans covering each stage of the product lifecycle, from initiation through rollout. Define and monitor end-to-end delivery KPIs to assess performance, efficiency, and product quality. Identify delivery risks early, manage cross-team dependencies, and implement mitigation strategies to minimise impact. Analyse customer feedback and operational insights to drive continuous improvements in delivery processes and outcomes.