Product Specialist Aesthetics (Western) KSA

About Roots Pharmaceutical Company: Established in 2006, Roots Pharmaceutical Company is a rapidly growing regional healthcare organization and distributor headquartered in Kuwait, with an expanding footprint across the MENA region. Dedicated to advancing patient outcomes, Roots delivers high-quality pharmaceuticals, medical devices, and advanced aesthetic solutions. We foster an agile, high-performance environment built on innovation, cross-regional collaboration, strategic partnerships, and continuous talent development.Purpose To promote and develop the company’s aesthetic product portfolio within the assigned territory, achieve sales targets, build strong relationships with dermatologists, plastic surgeons, aesthetic clinics, and healthcare professionals, and provide high-quality product knowledge and customer support in compliance with applicable Saudi regulations. Responsibilities 1. Sales & Business Development • Achieve monthly, quarterly, and annual sales targets within the assigned territory (Western) KSA. • Promote the company’s aesthetic products to dermatologists, plastic surgeons, aesthetic clinics, hospitals, and other authorized healthcare providers. • Identify new business opportunities and expand the customer base. • Develop and execute territory sales plans aligned with Business Unit objectives. • Increase product penetration and market share within existing accounts. • Maintain a healthy sales pipeline and follow up on commercial opportunities. 2. Customer Relationship Management • Establish and maintain professional relationships with healthcare professionals and key customers. • Conduct regular customer visits according to approved territory plans. • Identify customer needs and recommend appropriate products within approved indications. • Provide timely responses to customer inquiries and coordinate the resolution of commercial issues. • Support customer retention and account development activities. 3. Product Knowledge & Scientific Promotion • Maintain comprehensive knowledge of the assigned aesthetic product portfolio, including product features, approved indications, benefits, contraindications, and competitive positioning. • Deliver accurate product presentations using approved promotional materials. • Support product demonstrations, educational workshops, and scientific events within the employee’s authorized scope. • Communicate product information professionally and accurately to healthcare professionals. • Coordinate technical and medical inquiries with the relevant Medical or Regulatory teams. • Escalate product complaints and safety-related information through approved company procedures. 4. Market Intelligence & Competitor Analysis • Monitor competitor products, market prices, promotional activities, and new product launches. • Collect market feedback and provide regular updates to management. • Identify emerging trends and business opportunities in the Saudi aesthetic market. • Support market assessments and product launch activities. 5. Sales Reporting & Territory Management • Prepare daily visit reports, weekly activity summaries, and monthly sales forecasts. • Maintain accurate customer records and sales pipeline information in the CRM system. • Monitor customer purchasing patterns and identify opportunities for growth. • Coordinate with Supply Chain to ensure appropriate product availability. • Follow up on customer orders, deliveries, and outstanding payments in coordination with Finance and Customer Service. 6. Marketing & Promotional Support • Participate in approved medical conferences, workshops, exhibitions, and product launches. • Support the implementation of marketing campaigns and territory promotional plans. • Assist with KOL (Key Opinion Leader) engagement and educational activities. • Ensure all promotional activities are consistent with approved product claims and applicable regulations. 7. Compliance & Professional Conduct • Comply with SFDA requirements and all relevant Saudi healthcare regulations. • Follow company policies, ethical promotion standards, and approved operating procedures. • Maintain the confidentiality of customer and company information. • Report product quality complaints and adverse events promptly in accordance with company procedures. • Avoid providing clinical treatment or performing medical procedures unless independently qualified, licensed, and expressly authorized. Qualifications & Experience: • Bachelor’s degree in pharmacy, Medicine, Biomedical Sciences, Marketing, or Commercial Economics, with 3-5 years of experience in the aesthetics field. • The following competencies are also required:Previous experience with aesthetic injectables, dermatological products, fillers, skin boosters, or aesthetic devices. • Existing relationships with dermatologists, plastic surgeons, clinics, and hospitals. • Experience in territory management. • Strong command of English and effective negotiation skills. • A driven personality and a dynamic team player with a customer-oriented attitude and strong networking abilities. • A self-starter with project management skills and the ability to meet deadlines. • Residency in the region where you will be working (Western) KSA. • An established, warm network of Healthcare Professionals (HCPs) is considered a strong advantage.