Jumeirah

Director – Human Resources – Jumeirah Al Qasr & Jumeirah Dar Al Masyaf

Dubai, UAEPosted yesterday

Salary
AED 12k–18k a month· est.
Job type
Full time
Level
Lead
Field
Human Resources
Work mode
On site

About the role

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. About Madinat Jumeirah Set along a two-kilometre stretch of private coastline, Madinat Jumeirah is a beachfront resort comprising four distinctive hotels. Each offers uninterrupted views of the Arabian Gulf and the iconic Jumeirah Burj Al Arab, with experiences ranging from the contemporary elegance of Jumeirah Al Naseem to the majestic Arabesque charm of Jumeirah Al Qasr. Guests can also enjoy the serene waterfront setting of Jumeirah Mina Al Salam and the secluded Arabian houses of Jumeirah Dar Al Masyaf. Together, they form a one-of-a-kind destination rooted in Arabian luxury hospitality. The resort features over 20 curated restaurants and lounges, the traditional Souk Madinat Jumeirah, dedicated kids’ clubs and some of the region’s most versatile event and conference spaces. About the Job An exciting opportunity has arisen for a Director – Human Resources to join Jumeirah Al Qasr & Jumeirah Dar Al Masyaf. The main duties and responsibilities of this role include: • Lead and inspire the HR team across both properties, sharing best practice and building a high-performing function. • Make the development of our people your signature priority, nurturing talent at every level, building leadership capability and supporting colleagues to progress and fulfil their potential. • Shape and drive the property HR strategy in line with corporate and regional direction, reporting to the Regional Director of HR and supporting the General Managers to turn vision into measurable results. • Drive continuous improvement, maximising productivity and devolving HR responsibilities to senior and middle management, while advising and coaching them on employee relations and performance management. • Take full ownership of the annual HR budget and capital expenditure, applying commercial sharpness to keep the P&L on track, while shaping workforce plans and organisational structures that fuel future growth and flexible labour. • Champion homegrown talent, opening doors for nationals and interns from local universities and inspiring the next generation of hospitality professionals. About You The ideal candidate for this position will have the following experience and qualifications: • A Bachelor’s degree in Human Resources, Business Administration, Organisational Development or a related field; a Master’s degree in Human Resources Management is highly desirable. • Minimum 10 years of progressive Human Resources experience, including at least 3–5 years in a leadership role within luxury, with a deep understanding of the standards and culture that define luxury service. • A proven record of leading and inspiring HR teams, and of building leadership capability across senior and middle management. • Strong expertise in employee relations and performance management, with sound knowledge of employment legislation and the legal framework. • Commercial acumen in budgeting, P&L management and workforce planning, with the ability to partner effectively with Finance, Operations and Learning & Development. About the Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment • Access to Learning & Development programmes and clear career pathways • Opportunities for internal mobility within our global network • Colleague discounts on food, beverage, and hotel stays worldwide • Comprehensive healthcare and life insurance coverage • Paid annual leave entitlement • Incentive programmes aligned with leadership performance • Competitive tax-free salary paid in UAE Dirhams (AED)

Requirements

Bachelor’s degree in Human Resources, Business Administration, Organisational Development or a related field; a Master’s degree in Human Resources Management is highly desirable. Minimum 10 years of progressive Human Resources experience, including at least 3–5 years in a leadership role within luxury.

Responsibilities

Lead and inspire the HR team across both properties, sharing best practice and building a high-performing function. Develop our people as a signature priority, nurturing talent at every level, building leadership capability and supporting colleagues to progress and fulfil their potential. Shape and drive the property HR strategy in line with corporate and regional direction, reporting to the Regional Director of HR and supporting the General Managers to turn vision into measurable results. Drive continuous improvement, maximising productivity and devolving HR responsibilities to senior and middle management, while advising and coaching them on employee relations and performance management. Take full ownership of the annual HR budget and capital expenditure, applying commercial sharpness to keep the P&L on track, while shaping workforce plans and organisational structures that fuel future growth and flexible labour. Champion homegrown talent, opening doors for nationals and interns from local universities and inspiring the next generation of hospitality professionals.

Skills

  • Employee relations
  • Performance management
  • Budgeting
  • P&L management
  • Workforce planning
  • Leadership development
  • Talent management
  • Strategic HR
  • Labor law knowledge
  • Stakeholder partnership
  • HR policy development
  • Change management

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