4 Horizons Group | مجموعة الأفاق الأربعة

Delivery Platforms Manager

Jeddah, Saudi ArabiaPosted 2 days ago

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Salary
AED 7k–12k a month· est.
Job type
Full time
Level
Lead
Field
Sales & Business Development
Work mode
On site

About the role

📢 WE'RE HIRING | DELIVERY PLATFORMS MANAGER Location: Jeddah, Saudi Arabia Industry: Food & Beverage (F&B) We are seeking an experienced and results-driven Delivery Platforms Manager to oversee and manage the company's presence across food delivery applications, maximize sales, and improve overall platform performance. :Key Responsibilities • Manage restaurant accounts across delivery platforms such as HungerStation, Jahez, ToYou, and Mrsool. • Develop strategies to increase online sales and improve platform performance. • Monitor daily sales, orders, customer feedback, commissions, and operational KPIs. • Manage promotional campaigns, discounts, and special offers. • Optimize digital menus, product descriptions, pricing, images, and product availability. • Analyze sales reports and identify opportunities for business growth. • Coordinate with restaurant branches to ensure smooth order processing and timely preparation. • Maintain relationships with delivery platform representatives and account managers. • Identify operational issues and implement solutions to improve customer satisfaction and profitability. • Monitor competitors and market trends to identify new business opportunities. :Qualifications & Requirements • Diploma or Bachelor's degree in Business Administration, Marketing, Hospitality Management, or a related field. • Minimum 3 years of relevant experience in managing food delivery platforms within the F&B or restaurant industry. • Hands-on experience with HungerStation, Jahez, ToYou, Mrsool, or similar platforms. • Strong knowledge of restaurant operations and online ordering systems. • Excellent analytical, communication, and problem-solving skills. • Proficiency in Microsoft Excel and reporting tools. • Ability to manage multiple platforms and achieve sales targets. 📍 Location: Jeddah, Saudi Arabia

Requirements

• Diploma or Bachelor's degree in Business Administration, Marketing, Hospitality Management, or a related field. • Minimum 3 years of relevant experience in managing food delivery platforms within the F&B or restaurant industry. • Hands-on experience with HungerStation, Jahez, ToYou, Mrsool, or similar platforms. • Strong knowledge of restaurant operations and online ordering systems. • Excellent analytical, communication, and problem-solving skills. • Proficiency in Microsoft Excel and reporting tools. • Ability to manage multiple platforms and achieve sales targets.

Responsibilities

• Manage restaurant accounts across delivery platforms such as HungerStation, Jahez, ToYou, and Mrsool. • Develop strategies to increase online sales and improve platform performance. • Monitor daily sales, orders, customer feedback, commissions, and operational KPIs. • Manage promotional campaigns, discounts, and special offers. • Optimize digital menus, product descriptions, pricing, images, and product availability. • Analyze sales reports and identify opportunities for business growth. • Coordinate with restaurant branches to ensure smooth order processing and timely preparation. • Maintain relationships with delivery platform representatives and account managers. • Identify operational issues and implement solutions to improve customer satisfaction and profitability. • Monitor competitors and market trends to identify new business opportunities.

Skills

  • HungerStation
  • Jahez
  • ToYou
  • Mrsool
  • online ordering systems
  • Excel
  • reporting tools

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