Autograph Collection
Guest Experience Expert
Lusail, QatarPosted 3 days ago
- Salary
- AED 2k–3k a month· est.
- Job type
- Full time
- Level
- Entry level
- Field
- Hospitality & Tourism
- Work mode
- On site
About the role
Additional Information Job Number 26146756 Job Category Rooms & Guest Services Operations Location Building No. 3, Street No. 353, Lusail 4010, QatarVIEW ON MAP Schedule Full Time Located Remotely? N Position Type Non-Management Position Summary Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time. Preferred Qualifications Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Autograph Collection คือกลุ่มโรงแรมอิสระระดับ 4-5 ดาวที่เติบโตอย่างต่อเนื่อง โรงแรมแต่ละแห่งมอบประสบการณ์สุดพิเศษและน่าจดจำ รวมทั้งได้รับการคัดเลือกอย่างพิถีพิถันในด้านคุณภาพ ความคิดริเริ่มที่ไม่ซ้ำใคร ลักษณะที่โดดเด่น และความสามารถในการมอบประสบการณ์สุดพิเศษไม่เหมือนใครให้กับผู้เดินทางในปัจจุบัน โดยเหมาะกับสไตล์และการผจญภัยของแต่ละคน โรงแรมในเครือ Autograph Collection ทั้งหมดพยายามดึงดูด "ผู้ที่เป็นตัวของตัวเอง" ซึ่งเป็นผู้บริโภคเป้าหมายของแบรนด์ โดยเป็นผู้ที่ใช้โอกาสการเดินทางเพื่อเพิ่มเรื่องราวให้กับชีวิตของตน โดยพื้นฐานแล้ว กลุ่มคนเหล่านี้คือกลุ่มเป้าหมายสำหรับโรงแรมของเราเอง ไม่ว่าจะเป็นการเดินทางส่วนตัวหรือการเดินทางเพื่อองค์กร เพราะที่นี่เป็นมากกว่าสถานที่พักผ่อน การร่วมงานกับ Autograph Collection หมายถึงการได้ร่วมงานกับแบรนด์โรงแรมในเครือ Marriott International ซึ่งเป็น ที่ที่คุณจะทำงานได้อย่างสุดความสามารถและเต็มศักยภาพ เริ่มต้น เป้าหมายของคุณ
Responsibilities
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
Skills
- High school diploma or G.E.D. equivalent
- Communication
- Customer service
- Operations support
- Report writing
Not sure you fit this role?
Upload your CV and see how you score against Autograph Collection and every other live job. It's free.
Get my free matchesAED 2k–3k a month· est.
Similar jobs across the Gulf
Front Desk Agent
Autograph CollectionLusail, Qatar
AED 12k–18k a month· est.
Front Desk Agent
Le Méridien Hotels & ResortsLusail, Qatar
AED 1k–2k a month· est.
Guest Experience Expert (Guest Relations Agent)
The Luxury CollectionDoha, Qatar
AED 6k–8k a month· est.
Guest Experience Expert (Arabic Speaker)
Delta Hotels and Resorts®Doha, Qatar
Rooms Controller
Le Méridien Hotels & ResortsLusail, Qatar
AED 7k–9k a month· est.
Guest Service Agent (Guest Experience Expert)
Marriott Executive ApartmentsManama, Bahrain
AED 6k–10k a month· est.