Autograph Collection
Front Desk Agent
Lusail, QatarPosted 2 days ago
- Salary
- AED 12k–18k a month· est.
- Job type
- Full time
- Level
- Entry level
- Field
- Hospitality & Tourism
- Work mode
- On site
About the role
Additional Information Job Number 26146756 Job Category Rooms & Guest Services Operations Location Building No. 3, Street No. 353, Lusail 4010, QatarVIEW ON MAP Schedule Full Time Located Remotely? N Position Type Non-Management Position Summary Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time. Preferred Qualifications Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Requirements
Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None
Responsibilities
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
Skills
- Guest services
- Check-in/check-out
- Operations support
- Report preparation
- Customer service
- Local area information
- Professional communication
- Standing/walking for extended periods
- Light physical lifting (≤ 10 pounds)
Not sure you fit this role?
Upload your CV and see how you score against Autograph Collection and every other live job. It's free.
Get my free matchesAED 12k–18k a month· est.
Similar jobs across the Gulf
Front Desk Agent
Le Méridien Hotels & ResortsLusail, Qatar
AED 1k–2k a month· est.
Rooms Controller
Le Méridien Hotels & ResortsLusail, Qatar
AED 7k–9k a month· est.
Guest Experience Expert (Guest Relations Agent)
The Luxury CollectionDoha, Qatar
AED 6k–8k a month· est.
Lobby Lounge Guest Experience Expert
Sheraton Hotels & ResortsDoha, Qatar
AED 4k–6k a month· est.
Guest Relations Supervisor (Arabic Speaker)
Autograph CollectionDoha, Qatar
AED 9k–12k a month· est.
Guest Service Agent (Guest Experience Expert)
Marriott Executive ApartmentsManama, Bahrain
AED 6k–10k a month· est.