Quality & Patient Safety Specialist

About the role

Requirements

• Bachelor's degree in Healthcare Administration, Nursing, Quality Management, or a related healthcare discipline
• 2+ years of experience in healthcare quality, patient safety, risk management, or a related function
• Hospital or healthcare quality and patient safety experience is strongly preferred
• Strong knowledge of CBAHI accreditation standards, patient safety principles, quality
• Professional certifications such as CPHQ, CPPS, or equivalent are an advantage

Responsibilities

• Monitor and analyse clinical quality indicators, patient safety incidents, and departmental performance to identify opportunities for improvement
• Support the implementation of quality improvement initiatives, patient safety programmes, and risk reduction strategies
• Conduct incident reviews, root cause analyses (RCA), and follow-up on corrective and preventive action plans
• Coordinate internal audits, quality assessments, and accreditation activities to ensure compliance with CBAHI and other applicable standards
• Collaborate with clinical and administrative departments to develop and monitor quality improvement plans and patient safety initiatives

Skills

• CBAHI accreditation knowledge
• patient safety principles
• root cause analysis (RCA)
• quality improvement
• incident management
• internal audits
• risk management
• clinical quality indicators
• correction and preventive action (CAPA) planning
• CPHQ or CPPS (certifications)