Avensys Consulting

UC Engineer - Strong exp in Design, develop, and implement Interactive Voice Response (IVR) applications and strong background of contact center such as Zoom, Bright-pattern, Cisco & Avaya.

Riyadh, Saudi ArabiaPosted 3 days ago

Salary
AED 4k–12k a month· est.
Job type
Full time
Level
Senior
Field
Engineering & Technology
Work mode
On site

About the role

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain. We are currently looking to hire an Unified Communication Engineer Location: Riyadh, Saudi Arabia Experience-8+years Email id - [email protected] Job Summary: We are seeking a skilled unified communication Engineer (Avaya , Cisco ) to join our team. The ideal candidate should have proven experience implementing, and supporting AVAYA Aura solutions , Cisco unified communications , Session boarder controllers and contact center is a plus, with a strong background in telecommunications and related technologies. This role involves working closely with clients to solve complex technical issues ,applying change requests ,implementation and support phases of projects. Must Haves: • Experience working with unified communication , call center systems . • Strong knowledge of VoIP protocols such as SIP, H.323, DHCP, DNS, LAN, and WAN technologies. • Technical Certifications from Avaya , Cisco , Genesys .,etc. • Experience with virtualization platforms and cloud environments is a plus. • Excellent problem-solving skills and ability to communicate technical concepts effectively. WHAT’S ON OFFER You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression. To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] Your interest will be treated with strict confidentiality. CONSULTANT DETAILS Consultant Name: Parul Avensys Consulting Pte Ltd EA Licence 12C5759

Requirements

  • Must Haves:
  • - Experience working with unified communication, call center systems.
  • - Strong knowledge of VoIP protocols such as SIP, H.323, DHCP, DNS, LAN, and WAN technologies.
  • - Technical Certifications from Avaya, Cisco, Genesys, etc.
  • - Experience with virtualization platforms and cloud environments is a plus.
  • - Excellent problem-solving skills and ability to communicate technical concepts effectively.

Responsibilities

Job Summary: We are seeking a skilled unified communication Engineer (Avaya, Cisco) to join our team. The ideal candidate should have proven experience implementing, and supporting AVAYA Aura solutions, Cisco unified communications, Session Border Controllers and contact center is a plus, with a strong background in telecommunications and related technologies. This role involves working closely with clients to solve complex technical issues, applying change requests, implementation and support phases of projects.

Skills

  • Unified communications
  • VoIP
  • SIP
  • H.323
  • DHCP
  • DNS
  • LAN
  • WAN
  • Avaya Aura
  • Cisco Unified Communications
  • Session Border Controllers
  • Genesys
  • virtualization platforms
  • cloud environments

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