Service Agent

Hey there! Are you one of those creative minds? A character, a storyteller? Do you want to be part of a globally recognized brand that has been entertaining for over 100 years? Join the audition and start scripting your own story at Paramount Hotels Dubai! Job Purpose: • Deliver professional and attentive food & beverage service • Prepare and maintain restaurant/lounge setups to hotel standards • Handle trays, trolleys, china, glassware, and service equipment • Coordinate closely with the kitchen and service teams • Understand menu items, ingredients, and proper service standards • Handle guest requests and complaints professionally • Support opening/closing duties, stock, and inventory control • Maintain a clean, organized, and guest-ready outlet • Upsell F&B items and promote a positive guest experience • Provide support across the hotel when required Qualifications & Experience: • Minimum 2 years of F&B experience in a 5-star hotel, preferably with poolside bar/lounge environment experience • Hotel School degree/diploma or equivalent • Experience in a multicultural environment • Positive, organized, and able to work efficiently in a fast-paced setting • Strong guest service and upselling skills • HACCP and WSET Level 1 or equivalent is an advantage

Minimum 2 years of F&B experience in a 5-star hotel, preferably with poolside bar/lounge environment experience; Hotel School degree/diploma or equivalent; Experience in a multicultural environment; Positive, organized, and able to work efficiently in a fast-paced setting; Strong guest service and upselling skills; HACCP and WSET Level 1 or equivalent is an advantage

Deliver professional and attentive food & beverage service; Prepare and maintain restaurant/lounge setups to hotel standards; Handle trays, trolleys, china, glassware, and service equipment; Coordinate closely with the kitchen and service teams; Understand menu items, ingredients, and proper service standards; Handle guest requests and complaints professionally; Support opening/closing duties, stock, and inventory control; Maintain a clean, organized, and guest-ready outlet; Upsell F&B items and promote a positive guest experience; Provide support across the hotel when required