Branch Manager - Kuwait

JOB SUMMARY Participates in formulating and developing the business plan relating to his area. Consolidates the operations of the Branch under his supervision. Monitors & Reports market information, trends and developments. Ensures KPIs are set & met. DUTIES & RESPONSIBILITIES • Ensure the proper implementation of the established policies and procedures in the Branch • Participate in the development of the branche’s strategies aiming at achieving the targeted business plan • Prepare, in full coordination with each Manager, a draft annual budget for each department/unit in accordance with preset budget preparation procedures. • Suggest improvements to policies, procedures, and systems to enhance the branch’s operations • Consolidate the reports received from all Managers • Supervise the preparation of the business plan concerning the country • Review and evaluate the business plan received • Consolidate the market studies in respect of the whole market • Help the Branch in any business obstacle. • Ensure leave planning is done to minimize effect on business • Review the periodic and monthly reports especially budget comparisons and discusses them with the concerned manager • Follow up on the sales growth of the branch • Follow up the implementation and adherance to the credit policy & undertakes corrective measures, if needed • Handle all employee matters and requests, and escalate to Human Resources when needed • Follow up on the Recoveries, the management of claims and the underwriting management • Conduct periodic visits to important customers anywhere in the country and ensure that the best service quality is being rendered to them. • Comply with Arabia Code of Conduct • Perform other related duties as assigned EDUCATION • Master’s degree in business administration, Marketing or related field • Or bachelor’s degree with 10 years’ experience in a related management field • CII Diploma / certificate is a must EXPERIENCE & KNOWLEDGE • Minimum 10 years of experience in the insurance industry, including at least 7 years in a similar position, with proven experience and strong knowledge of the Kuwaiti insurance market • Has knowledge of local laws and practices

Master’s degree in business administration, Marketing or related field; Or bachelor’s degree with 10 years’ experience in a related management field; CII Diploma / certificate is a must; Minimum 10 years of experience in the insurance industry, including at least 7 years in a similar position, with proven experience and strong knowledge of the Kuwaiti insurance market; Has knowledge of local laws and practices

Ensure the proper implementation of the established policies and procedures in the Branch; Participate in the development of the branche’s strategies aiming at achieving the targeted business plan; Prepare, in full coordination with each Manager, a draft annual budget for each department/unit in accordance with preset budget preparation procedures; Suggest improvements to policies, procedures, and systems to enhance the branch’s operations; Consolidate the reports received from all Managers; Supervise the preparation of the business plan concerning the country; Review and evaluate the business plan received; Consolidate the market studies in respect of the whole market; Help the Branch in any business obstacle; Ensure leave planning is done to minimize effect on business; Review the periodic and monthly reports especially budget comparisons and discusses them with the concerned manager; Follow up on the sales growth of the branch; Follow up the implementation and adherance to the credit policy & undertakes corrective measures, if needed; Handle all employee matters and requests, and escalate to Human Resources when needed; Follow up on the Recoveries, the management of claims and the underwriting management; Conduct periodic visits to important customers anywhere in the country and ensure that the best service quality is being rendered to them; Comply with Arabia Code of Conduct; Perform other related duties as assigned