Business Analyst – Projects

Job Summary Business Analyst Channels – Supports Channels & Transformation and technology initiatives by assisting with requirements gathering, process analysis, data validation, testing, documentation, and stakeholder coordination. The role serves as a bridge between Finance business users and Technology teams and helps ensure that agreed solutions meet business, control, reporting, and operational needs. Role Scope • Supports Channels & Transformation projects/system implementations, enhancements, reporting, reconciliation, automation, and data initiatives. • Works with Channels & Payments, Technology and project delivery teams. • Contributes as an individual team member under the guidance of a Senior Business Analyst or Manager. Key Responsibilities Business Analysis & Documentation • Assist in gathering, analyzing, and documenting business and functional requirements of financial aspects. • Project Budget handling of entire department • Support preparation of BRDs, functional requirements, user stories, acceptance criteria, process flows, and requirement traceability records. • Participate in stakeholder interviews, workshops, walkthroughs, and solution discussions. • Maintain clear project documentation, decision logs, meeting minutes, and action trackers. Finance Process & Data Analysis • Analyze Finance processes covering reporting, general ledger, reconciliation, cost centers, chart of accounts, controls, and related data flows. • Perform data extraction, validation, reconciliation, and root-cause analysis for data or report discrepancies. • Support data cleansing, mapping, migration validation, and post-implementation checks. • Prepare management information, dashboards, and concise status updates. Implementation Support • Coordinate and execute UAT activities, record evidence, track defects, and follow up with necessary teams • Support business readiness, user training, deployment activities, and post-go-live validation. • Confirm that delivered functionality is traceable to approved requirements and business sign-off. Project & Stakeholder Coordination • Coordinate actions and dependencies across Finance, Technology, Operations, Vendors, and control functions. • Support Agile or Waterfall ceremonies, project meetings, and status reporting. • Contribute to process improvement, standardization, automation, and control enhancement opportunities. Candidate Profile • Early career professional with practical exposure to Finance and Accounting, operations, reporting, reconciliation, data analysis, Finance systems, or project delivery. • Comfortable working with numerical data and translating business needs into structured documentation. • Able to work collaboratively in a controlled, deadline-driven banking environment. Governance & Decision-Making • Operates within approved Group policies, project governance, information security, data privacy, risk, and control requirements. • Escalates material requirement gaps, data issues, control concerns, and delivery risks to the assigned lead. • Does not approve scope, production deployment, or financial decisions unless formally delegated. Qualifications & Experience • Bachelor's degree in finance, Accounting, Business Administration or a related discipline. • Minimum 1–3 years of relevant experience in business analysis, Finance operations, financial reporting, data management, banking, or technology projects (internships included). • Professional qualification of ACCA, CPA, CMA completed or in progress preferred • Strong understanding of accounting concepts, financial reporting, general ledger, reconciliations, and internal controls. • Exposure to Agile and/or Waterfall project delivery • Banking or financial and accounting services experience is preferred. Technical Skills • Strong working knowledge of Microsoft Excel, PowerPoint, and Word. • Ability to prepare process maps, requirements documents, test cases, and project trackers. • VBA, Power queries and data-querying knowledge is a plus • Fair understanding of data quality, reconciliation, defect management, and UAT practices. Behavioral Competencies • Analytical thinking and structured problem-solving. • Attention to detail, accuracy, and ownership. • Clear written and verbal communication. • Stakeholder coordination and teamwork. • Curiosity, learning agility, and willingness to challenge constructively. • Ability to prioritize tasks and meet deadlines.

Minimum 1–3 years of relevant experience in business analysis, Finance operations, financial reporting, data management, banking, or technology projects (internships included). Professional qualification of ACCA, CPA, CMA completed or in progress preferred. Strong understanding of accounting concepts, financial reporting, general ledger, reconciliations, and internal controls. Exposure to Agile and/or Waterfall project delivery. Banking or financial and accounting services experience is preferred.

Business Analysis & Documentation: Assist in gathering, analyzing, and documenting business and functional requirements of financial aspects. Project Budget handling of entire department. Support preparation of BRDs, functional requirements, user stories, acceptance criteria, process flows, and requirement traceability records. Participate in stakeholder interviews, workshops, walkthroughs, and solution discussions. Maintain clear project documentation, decision logs, meeting minutes, and action trackers. Finance Process & Data Analysis: Analyze Finance processes covering reporting, general ledger, reconciliation, cost centers, chart of accounts, controls, and related data flows. Perform data extraction, validation, reconciliation, and root-cause analysis for data or report discrepancies. Support data cleansing, mapping, migration validation, and post-implementation checks. Prepare management information, dashboards, and concise status updates. Implementation Support: Coordinate and execute UAT activities, record evidence, track defects, and follow up with necessary teams. Support business readiness, user training, deployment activities, and post-go-live validation. Confirm that delivered functionality is traceable to approved requirements and business sign-off. Project & Stakeholder Coordination: Coordinate actions and dependencies across Finance, Technology, Operations, Vendors, and control functions. Support Agile or Waterfall ceremonies, project meetings, and status reporting. Contribute to process improvement, standardization, automation, and control enhancement opportunities.