Marketing Manager

We are looking for a proactive, highly organized, hands-on Marketing Manager to execute daily marketing activities across Roasters locations in Dubai. The role combines marketing operations, content and customer communication, supplier coordination, and hands-on organization of photo and video productions. Marketing Operations & Administration • Prepare marketing reports, presentations, spreadsheets, and documents. • Maintain task trackers, marketing calendars, and project documentation. • Organize Google Drive folders, marketing assets, and archives. • Conduct competitor and market research. • Coordinate internal requests and follow up on assigned tasks. Suppliers & Production Coordination • Research suppliers, venues, products, and marketing services. • Request quotations, compare offers, and follow up with vendors. • Coordinate printing orders, production, deliveries, and distribution of marketing materials. • Organize invoices, expense records, and purchase requests. Photo & Video Production, Events • Independently plan and organize photo and video shoots, including briefs, shot lists, schedules, locations, props, crews, and logistics. • Coordinate photographers, videographers, creators, restaurant teams, and other suppliers during production. • Oversee on-site execution and follow up on delivery of approved photo and video materials. • Support event preparation, guest lists, materials, and on-site coordination. • Collect updates, content, and operational information from restaurant locations. Social Media & Customer Communication • Repost Instagram Stories, mentions, and user-generated content across brand accounts. • Monitor and respond to Instagram and Facebook direct messages. • Monitor social media comments and respond to routine customer inquiries. • Respond to Google reviews across restaurant locations. • Escalate complaints, negative reviews, and sensitive customer issues to the relevant teams. • Maintain timely responses and consistent brand communication across digital platforms. Team Coordination & Reporting • Schedule meetings, prepare meeting notes, and track follow-up actions. • Support the Senior Marketing Manager with daily operational priorities. • Coordinate deadlines and deliverables across departments and locations. • Ensure marketing tasks are completed accurately and on time. Requirements • 2–4 years of experience in marketing coordination, marketing operations, or a similar role. • Proven hands-on experience independently organizing and coordinating professional photo and video shoots —required. • Ability to manage production briefs, schedules, locations, crews, suppliers, and on-site shoot logistics. • Excellent organizational and multitasking skills. • Strong written and spoken English. • Experience managing social media accounts and customer communications. • Proficiency in Google Workspace, Excel/Sheets, and presentation tools. • Familiarity with task management systems and marketing calendars. • Ability to coordinate suppliers, contractors, and internal teams. • Comfortable working on-site and visiting different locations in Dubai. • Experience in hospitality, F&B, retail, or lifestyle brands is preferred. • Proactive, detail-oriented, and comfortable with a fast-paced environment.

2–4 years of experience in marketing coordination, marketing operations, or a similar role. Proven hands-on experience independently organizing and coordinating professional photo and video shoots —required. Ability to manage production briefs, schedules, locations, crews, suppliers, and on-site shoot logistics. Excellent organizational and multitasking skills. Strong written and spoken English. Experience managing social media accounts and customer communications. Proficiency in Google Workspace, Excel/Sheets, and presentation tools. Familiarity with task management systems and marketing calendars. Ability to coordinate suppliers, contractors, and internal teams. Comfortable working on-site and visiting different locations in Dubai. Experience in hospitality, F&B, retail, or lifestyle brands is preferred. Proactive, detail-oriented, and comfortable with a fast-paced environment.