Training and Development Manager (F&B)

We're hiring Training and Development Manager (Food & Beverage sector ) for a group of Restaurants. The company: It is a Saudi-based hospitality and food & beverage company established in 2010. It specializes in developing and operating F&B concepts, managing international franchises, and creating high-quality dining and customer experiences. The company also has a strong focus on events, celebrations, and catering services, with an emphasis on customer satisfaction, service excellence, and business growth. Location: Riyadh, Saudi Arabia (multi-branch travel may be required) Reports to: Brand Development Manager Key Responsibilities • Design and deliver on-boarding programs for new hires • Develop and maintain SOPs and training manuals for brand standards • Roll out training for new menu items and service standards • Conduct training needs assessments across branches • Coach and evaluate staff performance against brand standards • Track training KPIs (completion, performance, retention impact) • Manage food safety/HACCP certification tracking for staff • Ensure consistent brand execution across all Restaurants locations Key Requirements • 3–5+ years' experience in F&B training & development • Strong facilitation, coaching, and presentation skills • Experience building SOPs and training materials from scratch • Bilingual Arabic/English required • Working knowledge of restaurant operations (FOH and BOH) • Food safety/HACCP certification is a plus