operation and sales officer

Company Description Mowjaz AI is an Arabic-first AI platform software company based in kuwait designed to simplify content creation, collaboration, and access to creative services for users and businesses across the region. From a single platform, customers can leverage leading AI models to generate text and visuals, turn long-form videos into short clips with Mowjaz Clip, and connect with vetted creative agencies through an RFQ marketplace. By combining AI tools and professional creative services, Mowjaz helps businesses, creators, marketers, and students move from idea to execution quickly. Built in Kuwait for the GCC, the company aims to be the leading AI-powered creative and productivity platform in the region, enabling people to create with AI, work with creatives, and get more done. Role Description The Operation and Sales Officer is a part time or full-time, remote role based in Al Asimah, Kuwait. This role is responsible for overseeing day-to-day sales operations, including managing pipelines, monitoring performance metrics, and supporting channel sales activities to drive platform adoption and revenue growth. The position includes handling customer inquiries, ensuring high-quality service, coordinating with internal teams to resolve issues, and maintaining accurate records in CRM and reporting tools. The Operation and Sales Officer will generate and qualify leads, follow up with prospects, support account management, and contribute to sales campaigns and promotions. The role also involves improving operational processes, assisting with onboarding new business clients, and providing feedback to product and marketing teams to enhance the customer experience. Qualifications Relevant experience in procurement, purchasing, supplier coordination, sales or commercial operations. • Working knowledge of RFQs, quotation comparisons and supplier follow-up. • Practical familiarity with AI tools such as ChatGPT, Claude or Gemini and Mowjaz ai tools. • Professional communication skills in Arabic and English. • Confidence speaking with business customers and service providers. • Strong organisation and reliable follow-through. • Comfort using spreadsheets and CRM tools. • Availability for agreed working hours during Kuwait’s business day. An existing network among Kuwaiti businesses or service providers is an advantage. Why join us? • Fixed monthly pay plus commission linked to commercial results. • Direct collaboration with the founder. • Practical experience in AI, procurement and business development. • Ownership of a function with visible business impact. • Potential progression into full-time employment, subject to performance and business needs. • Working arrangements We’re looking for someone who can keep RFQs moving, build strong customer and provider relationships, and turn business interest into paying customers. • This role combines commercial operations, supplier coordination and hands-on sales. You’ll work directly with the founder and help develop the processes behind Mowjaz’s growth.

Oversee day-to-day sales operations, including managing pipelines, monitoring performance metrics, and supporting channel sales activities to drive platform adoption and revenue growth. Handle customer inquiries, ensure high-quality service, coordinate with internal teams to resolve issues, and maintain accurate records in CRM and reporting tools. Generate and qualify leads, follow up with prospects, support account management, and contribute to sales campaigns and promotions. Improve operational processes, assist with onboarding new business clients, and provide feedback to product and marketing teams to enhance the customer experience.