Network Officer

Officer - Network As a member of Munich Re the Oman MedNet Group is a leading Third-Party Administrator across the MEA region. We are currently looking for a “Officer -Network” the job holder is accountable to establish and maintain relations between healthcare providers, ensure adherence to policy procedures and troubleshoot issues and complaints arising from healthcare providers. Your Job: • Provider Relationship Management: Conduct regular provider meetings, build strong business networks, and act as a mediator to resolve network-related issues between providers and internal departments. • Performance Monitoring: Maintain complaints dashboards, monitor resolution turnaround times, and conduct root cause analysis to drive process improvements. • Provider Training: Conduct effective provider training and orientation programs. • Client Management: Manage client-specific tasks, projects, and daily operational requirements. • Business Reporting: Provide management updates and ensure effective stakeholder communication. • Network Surveys: Design and implement network surveys to gather market insights. • Projects & Assignments: Execute network-related projects and assignments directed by the Head of Department. • Continuous Process Improvement: Identify improvement opportunities across provider management and network operations to enhance overall business performance. • Onsite visits: Deliver provider training and address targeted operational issues. Your profile Minimum Qualifications: • Diploma in Hospital Administration / Pharmaceutical Sciences. Minimum Experience: • 1 year experience in provider relations functionality at GCC • Computer literacy (MS Office, Excel, PowerPoint) • Knowledge related to medical terminology / ICD & CPT Codes • Industry knowledge related to local healthcare services system • Good interpersonal and negotiation skills • Excellent written and verbal communication skills • Strong planning and organizational skills • Analytical and problem-solving skills *Munich Re not only stands for fairness with regard to its clients; it is also an equal opportunity employer.

Diploma in Hospital Administration / Pharmaceutical Sciences. 1 year experience in provider relations functionality at GCC. Computer literacy (MS Office, Excel, PowerPoint). Knowledge related to medical terminology / ICD & CPT Codes. Industry knowledge related to local healthcare services system. Good interpersonal and negotiation skills. Excellent written and verbal communication skills. Strong planning and organizational skills. Analytical and problem-solving skills.

Provider Relationship Management: Conduct regular provider meetings, build strong business networks, and act as a mediator to resolve network-related issues between providers and internal departments. Performance Monitoring: Maintain complaints dashboards, monitor resolution turnaround times, and conduct root cause analysis to drive process improvements. Provider Training: Conduct effective provider training and orientation programs. Client Management: Manage client-specific tasks, projects, and daily operational requirements. Business Reporting: Provide management updates and ensure effective stakeholder communication. Network Surveys: Design and implement network surveys to gather market insights. Projects & Assignments: Execute network-related projects and assignments directed by the Head of Department. Continuous Process Improvement: Identify improvement opportunities across provider management and network operations to enhance overall business performance. Onsite visits: Deliver provider training and address targeted operational issues.