FNRCO

Property Administrator

Jeddah, Saudi ArabiaPosted 2 days ago

Salary
AED 7k–9k a month· est.
Job type
Full time
Level
Junior
Field
Real Estate & Property
Work mode
On site

About the role

Job Title: Property Administrator Location: Saudi Arabia, Jeddah Nationality Requirement: Saudi Job Summary: The External Handover Representative is responsible for managing the handover process with customers, ensuring a smooth and professional transition of completed units. The role involves direct interaction with clients, explaining property details, addressing concerns, and ensuring customer satisfaction during the handover stage. Key Responsibilities: • Manage and coordinate the external handover process with customers. • Conduct unit inspections with clients and explain property features and systems. • Ensure all handover documentation is complete, accurate, and properly signed. • Address customer inquiries and provide clear, accurate information about the property. • Record and report any defects or issues raised by customers and follow up for resolution. • Deliver high levels of customer service to ensure a positive handover experience. • Liaise with internal teams (engineering, maintenance, and property management) to resolve customer concerns. • Maintain detailed records of customer interactions and handover status. Qualifications: • Bachelor’s degree in a relevant field. • Saudi (mandatory). • Medically fit. • Minimum 2 years of experience in property management, customer service, or handover processes. Skills & Competencies: • Excellent computer skills (MS Office and related systems). • Strong communication and interpersonal skills. • Proven experience in dealing directly with customers. • Ability to understand and explain technical information in a simple manner. • Strong attention to detail and ability to follow detailed procedures. • Customer-focused with problem-solving abilities. • Fluent in Arabic and English (spoken and written). Preferred Requirements: • Experience in real estate, property management, or construction industry. • Familiarity with handover procedures and customer service best practices. Also, You can forward your CV through below link for more upcoming Job vacancies: https://cv-fnrco.com

Responsibilities

Manage and coordinate the external handover process with customers. Conduct unit inspections with clients and explain property features and systems. Ensure all handover documentation is complete, accurate, and properly signed. Address customer inquiries and provide clear, accurate information about the property. Record and report any defects or issues raised by customers and follow up for resolution. Deliver high levels of customer service to ensure a positive handover experience. Liaise with internal teams (engineering, maintenance, and property management) to resolve customer concerns. Maintain detailed records of customer interactions and handover status.

Skills

  • MS Office
  • communication
  • interpersonal skills
  • customer service
  • technical explanation
  • attention to detail
  • problem-solving
  • Arabic
  • English

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