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‏⁦Reception Supervisor — Hamad Clinic | Salmiya, Kuwait Hamad Clinic, specializing in dermatology, laser, skincare and dental services, is looking for an experienced Reception Supervisor with strong administrative and leadership skills. Requirements: • Bachelor’s degree • Minimum 3 years of reception experience in a medical or aesthetic clinic in Kuwait, including at least 1 year in a supervisory role • Valid, transferable Article 18 residency • Fluent Arabic and English, written and spoken • Excellent communication skills with patients, staff and management • Administrative experience in staff management, including attendance, leave and shift scheduling • Experience in onboarding and training new staff and evaluating team performance • Proven team leadership, delegation and enforcement of policies and procedures • Experience in patient experience management and professional complaint handling • Strong appointment management skills, with a focus on attendance rates and schedule utilization • Experience preparing operational, administrative and performance reports, including KPIs • Proven ability to convert inquiries into bookings and maintain patient follow-up • Good knowledge of aesthetic, dermatology and laser clinic services • Proficient in Excel and clinic management / booking systems • Ability to work under pressure and manage priorities • Availability for shift work • Available to join immediately Note: Only applicants meeting all requirements will be considered. Applications via LinkedIn only.

Oversee reception operations for Hamad Clinic, focusing on patient experience, appointment management, and staff coordination; manage attendance, leave, and shift scheduling; onboard and train new staff; monitor and report on operational, administrative and performance KPIs; convert inquiries into bookings and maintain patient follow-up; enforce clinic policies and procedures; manage patient communications and complaint handling; collaborate with management to optimize schedule utilization and service delivery; ensure proficiency with clinic management/booking systems and Excel; operate under pressure and manage competing priorities; support shift work requirements