Salesforce Architect - Education Cloud

Salesforce Architect – Education Cloud Location: UAE (relocation from India supported) Experience: 12+ years (Salesforce and enterprise architecture) Employment Type: [Permanent / Contract] Candidate Eligibility: Currently based in India and willing to relocate to the UAE About The Role We are looking for a Salesforce Architect with deep Education Cloud experience to lead the design and delivery of enterprise-scale Salesforce solutions for a higher education client in the UAE. You will own the end-to-end solution architecture across the student lifecycle, from recruitment and admissions through student success, advising and alumni engagement, and act as the senior technical authority for the programme. Key Responsibilities • Define and own the overall Salesforce solution architecture, roadmap and technical standards for Education Cloud implementations • Design scalable data models, aligned to the Education Data Architecture (EDA), covering students, applicants, programmes, courses, terms and affiliations • Lead architecture for Admissions, Student Success Hub, Advisor Link, Experience Cloud portals and related Education Cloud modules • Architect integrations with Student Information Systems (SIS), LMS, ERP, finance and identity platforms using MuleSoft or other API-led approaches • Run discovery and design workshops with senior stakeholders, translating business needs into clear technical solutions • Establish governance covering security and sharing models, DevOps and CI/CD, code quality, environment strategy and release management • Guide and mentor developers, consultants and admins, and conduct design and code reviews • Evaluate and recommend Salesforce capabilities such as Data Cloud, Agentforce/AI, Marketing Cloud and Tableau where they fit the client's goals • Ensure solutions meet performance, scalability, data privacy and compliance requirements, including UAE data protection and data residency expectations • Support pre-sales activities, estimations, solution proposals and technical risk assessments when required Required Skills And Experience • 12+ years of IT experience, with 8+ years on the Salesforce platform and proven experience in an architect role • Hands-on delivery experience on at least 2 to 3 full-lifecycle Salesforce Education Cloud projects (higher education preferred) • Strong knowledge of EDA, Education Cloud data model and student lifecycle processes • Expertise in Sales Cloud, Service Cloud and Experience Cloud • Strong experience with Apex, LWC, Flows, SOQL, platform events and the Salesforce security model • Proven integration architecture experience (REST/SOAP APIs, middleware, event-driven patterns) • Experience with large data volumes, data migration and data quality strategies • Strong DevOps knowledge (Git, CI/CD, Salesforce DX, release management) • Excellent communication, stakeholder management and presentation skills Certifications • Required: Salesforce Certified Application Architect and/or System Architect • Preferred: Salesforce Certified Technical Architect (CTA), Integration Architecture Designer, Data Architect, Sharing and Visibility Designer, Education Cloud Consultant Show more Show less

12+ years of IT experience, with 8+ years on the Salesforce platform and proven experience in an architect role. Hands-on delivery experience on at least 2 to 3 full-lifecycle Salesforce Education Cloud projects (higher education preferred). Strong knowledge of EDA, Education Cloud data model and student lifecycle processes. Expertise in Sales Cloud, Service Cloud and Experience Cloud. Strong experience with Apex, LWC, Flows, SOQL, platform events and the Salesforce security model. Proven integration architecture experience (REST/SOAP APIs, middleware, event-driven patterns). Experience with large data volumes, data migration and data quality strategies. Strong DevOps knowledge (Git, CI/CD, Salesforce DX, release management). Excellent communication, stakeholder management and presentation skills.

Define and own the overall Salesforce solution architecture, roadmap and technical standards for Education Cloud implementations; Design scalable data models, aligned to the Education Data Architecture (EDA), covering students, applicants, programmes, courses, terms and affiliations; Lead architecture for Admissions, Student Success Hub, Advisor Link, Experience Cloud portals and related Education Cloud modules; Architect integrations with SIS, LMS, ERP, finance and identity platforms using MuleSoft or other API-led approaches; Run discovery and design workshops with senior stakeholders, translating business needs into clear technical solutions; Establish governance covering security and sharing models, DevOps and CI/CD, code quality, environment strategy and release management; Guide and mentor developers, consultants and admins, and conduct design and code reviews; Evaluate and recommend Salesforce capabilities such as Data Cloud, Agentforce/AI, Marketing Cloud and Tableau where they fit the client's goals; Ensure solutions meet performance, scalability, data privacy and compliance requirements, including UAE data protection and data residency expectations; Support pre-sales activities, estimations, solution proposals and technical risk assessments when required.