Head of Advisory

Main Purpose of Job: To establish Braxtone Advisory as a trusted, high-growth regional partner to insurance-sector boards, executive teams, regulators and investors by developing commercially relevant propositions, winning and expanding strategic client relationships, and consistently delivering measurable outcomes. Job DescriptionB. Business Development and Client OriginationC. Client Leadership and Delivery ExcellenceD. Service Portfolio and Intellectual CapitalE. People, Capability and CultureF. Governance, Risk and Group CollaborationPriority Advisory Domains • Business Strategy, P&L and Growth • Define and execute the Advisory business strategy, annual business plan and three-year growth roadmap in alignment with the Group’s priorities. • Own the practice P&L, including revenue, gross margin, utilization, headcount, operating costs, working capital and collections. • Build a focused portfolio of repeatable, high-value offerings and determine where Braxtone should lead, partner or use external specialists. • Translate market opportunities into a disciplined pipeline, account plans and achievable sales and delivery forecasts. • Prepare regular performance reports and recommendations for the Group CEO and Executive Committee. • Originate and convert new assignments through personal market credibility, executive relationships, referrals, partnerships and targeted campaigns. • Develop trusted relationships with board members, CEOs, C-suite executives, regulators, investors and other senior stakeholders across the GCC. • Lead client discovery, opportunity qualification, proposal development, commercial structuring, pricing, negotiation and contracting. • Grow key accounts through structured relationship plans, cross-selling and the identification of follow-on opportunities. • Maintain clear pipeline discipline, including probability-weighted forecasting, next actions, ownership and conversion analysis. • Act as executive sponsor for strategic engagements and remain accountable for outcomes, quality, client confidence and commercial performance. • Convert complex client issues into clear hypotheses, workplans, governance arrangements, decision papers and implementable recommendations. • Establish rigorous engagement controls covering scope, milestones, budget, resourcing, risks, dependencies, change requests and billing. • Ensure that deliverables meet leading consulting standards and are practical, evidence-based and tailored to the GCC insurance environment. • Intervene early where engagements are at risk, resolve escalations professionally and capture lessons learned • Develop and lead offerings across insurance strategy and growth, operating-model and performance transformation, claims and profitability improvement, regulatory and licensing advisory, governance and risk, digital and AI-enabled transformation, M&A and post-merger integration, restructuring and run-off, and feasibility and business planning. • Create methodologies, diagnostic tools, proposal assets, case studies and quality standards that improve differentiation and delivery efficiency. • Produce relevant thought leadership and represent Braxtone at selected industry forums, roundtables, webinars and media opportunities. • Maintain current knowledge of insurance-market developments, regulatory change, emerging technologies and competitor activity across the region. • Design the target organization and resource model for the practice, balancing senior client leadership, core delivery capability and specialist expertise. • Recruit, coach and retain a high-performing team with clear objectives, development plans, succession coverage and performance accountability. • Build scalable delivery capacity, including effective use of India-based or other offshore resources where appropriate, while protecting quality and client confidentiality. • Create a collaborative, inclusive and high-integrity culture that combines commercial ambition with professional judgement and accountability. • Ensure appropriate utilization, workload management, knowledge sharing and continuing professional development • Apply robust engagement acceptance, conflict, independence, confidentiality, data-protection, subcontractor and quality-review controls. • Ensure compliance with applicable laws, regulatory requirements, Group policies and contractual obligations in each market. • Work closely with Braxtone’s Insurance, Claims, Assistance and Digital businesses to create integrated solutions without compromising advisory objectivity. • Build and manage a reliable network of subject-matter experts, alliance partners and subcontractors, with clear accountability for quality and economics. Strategy & growth Corporate and business-unit strategy, market entry, distribution, product and portfolio strategy, customer value propositions Transformation Target operating models, process redesign, cost and performance improvement, change management and implementation support Claims & technical Claims transformation, leakage and recovery reviews, loss-ratio improvement, underwriting and technical operations Transactions Commercial and operational due diligence, M&A support, post-merger integration, restructuring, run-off and market exit Regulatory & governance Licensing, regulatory remediation, governance, risk, compliance and board/executive advisory Digital & analytics Digital strategy, automation, data and analytics, AI use cases, InsurTech partnerships and technology-enabled operating change Performance Expectations Detailed annual targets will be agreed with the Group CEO and Executive Committee. Performance will be assessed through a balanced scorecard covering the following outcomes: Dimension Illustrative measures Commercial performance Revenue, gross margin, collections, utilization and performance against approved budget Market development Qualified pipeline, proposal conversion, new strategic accounts, account expansion and strength of senior relationships Client impact Client satisfaction, repeat business, referenceability, measurable engagement outcomes and effective escalation management Delivery quality Milestone and budget performance, quality-review results, scope control and risk management Business building Priority offerings launched, reusable intellectual capital, alliances and market visibility People leadership Critical hires, retention, capability development, succession, engagement and productive deployment of the team Governance Compliance with engagement acceptance, conflict, confidentiality, contracting, data-protection and quality requirements First-12 Months Priorities • Complete a fact-based review of the existing Advisory portfolio, pipeline, delivery model, capabilities and economics; agree the strategic priorities and operating model. • Present and secure approval for a three-year