Al Khayyat Investments (AKI)
Brand Expert - SharkNinja (Consumer)
Muscat, OmanPosted 1 weeks ago
- Salary
- AED 6k–9k a month· est.
- Job type
- Full time
- Level
- Junior
- Field
- Sales & Business Development
- Work mode
- On site
About the role
Job purpose Represent SharkNinja products in retail stores by engaging shoppers, demonstrating products and recommending solutions suited to their needs. The Brand Expert will help deliver a strong customer experience, support sales performance, and maintain excellent brand standards on the shop floor. Key responsibilities • Welcome and engage shoppers, understand their needs, and recommend suitable SharkNinja products. • Demonstrate product features and benefits clearly and confidently. • Apply effective selling techniques to convert shopper interest into sales and support store targets. • Maintain strong product knowledge across Shark and Ninja categories, including new launches and promotions. • Keep product displays and demonstration areas clean, organised and aligned with brand guidelines. • Coordinate with retailer staff to support product availability, visibility and customer service. • Submit timely reports on sales, stock availability, shopper feedback, competitor activity and in-store issues. • Participate in product training, store activities and promotional events. • Follow retailer policies and represent SharkNinja professionally at all times. Experience, Qualifications and Skill • Previous experience in retail sales, product demonstration or customer service is preferred. • Experience selling small domestic appliances (SDA) is a plus. • Strong selling skills and the ability to explain product benefits clearly. • Excellent communication and interpersonal skills. • Confident and approachable, with the ability to engage different types of shoppers. • Good organisational skills, attention to detail and ability to prepare accurate reports. • Flexibility to work retail shifts, including weekends and public holidays, as required. • Fluent in English; Arabic or other languages are an advantage.
Requirements
Previous experience in retail sales, product demonstration or customer service is preferred. Experience selling small domestic appliances (SDA) is a plus. Strong selling skills and the ability to explain product benefits clearly. Excellent communication and interpersonal skills. Confident and approachable, with the ability to engage different types of shoppers. Good organisational skills, attention to detail and ability to prepare accurate reports. Flexibility to work retail shifts, including weekends and public holidays, as required. Fluent in English; Arabic or other languages are an advantage.
Responsibilities
Welcome and engage shoppers, understand their needs, and recommend suitable SharkNinja products. Demonstrate product features and benefits clearly and confidently. Apply effective selling techniques to convert shopper interest into sales and support store targets. Maintain strong product knowledge across Shark and Ninja categories, including new launches and promotions. Keep product displays and demonstration areas clean, organised and aligned with brand guidelines. Coordinate with retailer staff to support product availability, visibility and customer service. Submit timely reports on sales, stock availability, shopper feedback, competitor activity and in-store issues. Participate in product training, store activities and promotional events. Follow retailer policies and represent SharkNinja professionally at all times.
Skills
- Retail sales
- Product demonstration
- Customer service
- Small domestic appliances (SDA) knowledge
- Product knowledge maintenance
- Sales reporting
- Effective selling techniques
- Excellent communication
- Interpersonal skills
- Shoppers engagement
- Store merchandising
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