Information Technology Specialist

About the Opportunity TalentScript is recruiting on behalf of a Kuwait-based holding company seeking an experienced IT Specialist to oversee the smooth operation, security, and maintenance of technology systems across its head office and other locations. We are looking for a hands-on professional with strong technical skills across access control, CCTV, telephony, networking, and IT support. Key Responsibilities • Maintain and troubleshoot access control systems, including biometric and facial recognition scanners, and manage user credentials and permissions. • Support telephony systems, including VoIP, phone lines, call routing, and mobile devices. • Maintain and monitor CCTV cameras and recording systems, and protect surveillance data and footage. • Manage backup and recovery processes, and regularly test and document disaster recovery plans. • Provide first-level technical support for hardware, software, network, email, and user account issues. • Maintain and optimize network infrastructure, including routers, switches, Wi-Fi, and internet connectivity. • Implement IT security measures such as antivirus, firewalls, and access controls, and address vulnerabilities proactively. • Manage IT asset inventory, documentation, and reporting. • Coordinate with IT and access control vendors and track SLA compliance. • Train employees on new systems, cybersecurity awareness, and IT onboarding for new hires. • Provide administrative support, including procurement, document control, and coordinating high-level meetings and reporting packs. Requirements • Bachelor’s degree in IT, Computer Engineering, Computer Science, or a related field. • 6+ years of experience in IT support, troubleshooting, and systems maintenance. • Required hands-on experience with access control (biometrics, access points), telephony, CCTV, and backup/recovery solutions. • Strong knowledge of hardware, networking, and operating systems (Windows, macOS). • Experience with Office 365 administration, firewalls, servers, and ERP systems. • Certifications such as CompTIA Network+, Security+, CCNA, or MCSA are preferred. • Strong problem-solving, communication, and time-management skills, with a proactive, customer-centric approach. Who Should Apply? We welcome applications from professionals currently working as: • IT Specialists • IT Support Engineers • Systems Administrators • Network Administrators • IT Officers / IT Coordinators • Infrastructure or Security Systems Technicians with broader IT support experience Show more Show less

Bachelor’s degree in IT, Computer Engineering, Computer Science, or a related field. 6+ years of experience in IT support, troubleshooting, and systems maintenance. Required hands-on experience with access control (biometrics, access points), telephony, CCTV, and backup/recovery solutions. Strong knowledge of hardware, networking, and operating systems (Windows, macOS). Experience with Office 365 administration, firewalls, servers, and ERP systems. Certifications such as CompTIA Network+, Security+, CCNA, or MCSA are preferred.

Maintain and troubleshoot access control systems, including biometric and facial recognition scanners, and manage user credentials and permissions. Support telephony systems, including VoIP, phone lines, call routing, and mobile devices. Maintain and monitor CCTV cameras and recording systems, and protect surveillance data and footage. Manage backup and recovery processes, and regularly test and document disaster recovery plans. Provide first-level technical support for hardware, software, network, email, and user account issues. Maintain and optimize network infrastructure, including routers, switches, Wi-Fi, and internet connectivity. Implement IT security measures such as antivirus, firewalls, and access controls, and address vulnerabilities proactively. Manage IT asset inventory, documentation, and reporting. Coordinate with IT and access control vendors and track SLA compliance. Train employees on new systems, cybersecurity awareness, and IT onboarding for new hires. Provide administrative support, including procurement, document control, and coordinating high-level meetings and reporting packs.