Medical Receptionist

Company Description Dr. Yasmin Kottait Clinic is a pediatric dental clinic in Dubai dedicated to creating a positive, comforting experience for children and their families. Led by Dr. Yasmin, the clinic focuses on child-friendly care, clear communication, and a welcoming environment that helps children feel at ease during dental visits. The team is committed to high clinical standards, compassion, and building trust with patients and caregivers. Applicants can learn more about the clinic’s philosophy, services, and culture by visiting www.dryasmin.ae. Role Description The Medical Receptionist is a full-time, on-site role based at Dr. Yasmin Kottait Clinic in Dubai. This role is responsible for greeting patients and families, managing check-in and check-out processes, and ensuring a smooth flow in the reception area. Daily tasks include answering phone calls, scheduling and confirming appointments, maintaining up-to-date patient records, and coordinating with dental and clinical staff. The Medical Receptionist also handles basic administrative duties such as managing patient forms, processing payments, and responding to inquiries about clinic services and policies. The role requires a warm, professional demeanor and a focus on delivering a supportive experience for children and their caregivers. Qualifications • Strong Appointment Scheduling skills and experience managing patient bookings in a clinical or dental setting. • Professional Phone Etiquette and ability to handle inquiries, follow-ups, and reminders clearly and courteously. • Proficiency in Receptionist Duties, including patient check-in/check-out, front desk coordination, and administrative support. • Basic knowledge of Medical Terminology and familiarity with Medical Office procedures and workflows. • Excellent communication and interpersonal skills, with the ability to interact kindly and patiently with children and families. • Experience using practice management or scheduling software; comfort with basic computer applications (e.g., email, spreadsheets). • Strong organizational skills, attention to detail, and reliability in maintaining accurate records and handling confidential information. • Previous experience in a pediatric, dental, or healthcare environment is an advantage. 3 years minimum experience. • Ability to work on-site full time in Dubai; fluency in English required, additional languages (e.g., Arabic) are a plus.

Greeting patients and families; managing check-in and check-out processes; ensuring smooth flow in the reception area; answering phone calls; scheduling and confirming appointments; maintaining up-to-date patient records; coordinating with dental and clinical staff; handling basic administrative duties such as managing patient forms, processing payments, and responding to inquiries about clinic services and policies. Deliver a warm, professional demeanor and supportive experience for children and their caregivers.