Business Development Executive

About the role

Responsibilities

• Identify and develop prospective freight forwarders, cargo agents, importers, exporters, trading companies, and logistics customers.
• Generate new business leads through client visits, cold calling, referrals, networking, and market research.
• Promote air freight, sea freight, customs clearance, warehousing, and transportation solutions.
• Develop cargo movements through Sharjah (SHJ), Dubai International (DXB), Al Maktoum International (DWC), and Abu Dhabi (AUH), as well as international trade lanes.
• Achieve assigned monthly sales, cargo tonnage, revenue, and gross profit targets.
• Build and maintain strong relationships with new and existing customers to ensure customer satisfaction and long-term business growth.
• Prepare quotations, negotiate rates, follow up on sales enquiries, and convert leads into confirmed business.
• Coordinate with operations, pricing, and customer service teams to ensure smooth cargo handling and timely service delivery.
• Monitor market trends, competitor activities, freight rates, and customer requirements to identify new business opportunities.
• Maintain an updated customer database, sales pipeline, visit reports, and regular sales performance reports.
• Follow up on outstanding payments in coordination with the accounts team and ensure compliance with company credit policies.
• Develop existing accounts and identify opportunities to increase shipment volumes and overall customer profitability.

Skills

• freight forwarding
• cold calling
• market research
• customer relationship management
• quotations
• rate negotiation
• sales pipeline management
• logistics coordination
• cargo handling
• payments follow-up