Business Analyst

Third-Party Contractual Role Organization Unit Purpose Group Transaction Banking, which includes Core Trade, Supply Chain & Receivable financing, Escrow and Cash Management, has been identified as one of the growth areas within ENBD Group. The business coverage is across all international branches and focus is to develop capabilities in Transaction banking across the group and generate fee income. Transaction banking values customer relationships and works closely with clients to help them route their Transaction banking business with ENBD in a seamless manner. Transaction banking business strives to deliver innovative and world class products through our channels such as the Web/ Mobile/ H2H/ SWIFT among others. Job Purpose Support and manage day-to-day activities in the business-led AGILE squad that works on corporate banking cash management channel, whose primary responsibility is delivering digital products and enhancements to client facing channels. Key deliverables include supporting the Product owner in managing each milestone that is part of the end-to-end delivery and Production support. Key Results Product/Feature Delivery • Performance Measures: Deliver within committed timelines with quality and enhancement to the user experience. • Main Tasks: • Collating business requirements by interacting with the requirement owners and various business stakeholders in the bank. • Creating business requirement documents in the form of user stories and other Agile methodologies. • Reviewing functional specification documents, test cases and test execution to ensure all activities are conducted as per business requirement. • Perform contextual testing and participate in daily defect triage. • Assisting test lead and support from business perspective to meet UAT and regression timelines. • Create and finalize accounting plan/narrations/email alert content, report formats, front end functional error messages. Internal Stakeholder Engagement • Performance Measures: Ability to manage and engage with stakeholders and take tasks to closure. • Main Tasks: • Align and co-ordinate with business and operation units for requirement sign off, UAT participation and testing. • Work with group operations on new changes in organizational PFDs impacted by changes under delivery. • Co-ordinate with OPC for process agreements and sign off. • Provide walkthrough of new changes to TBS product teams and operational units. • Create end to end user journey documentation of the delivered change. • Prepare weekly deck for progress updates. External Stakeholder Engagement • Performance Measures: Ability to manage Vendor relationships and take tasks to closure. • Main Tasks: • Liaise with the vendor on daily/need basis to ensure business as usual is not impacted. • Prioritize and follow-up for defect fixes. • Have visibility on daily progress on the vendor development and testing via daily calls and incremental demos. Product Sanity and Support • Performance Measures: Working product with minimal gaps. • Main Tasks: • Enhance Service Package Templates, Charges Rates sheet, User Groups set up, Signature Matrix and File Template for new product launch and readiness. • Prepare go live sanity plan, execute production test cases, support pilot client onboarding of new features and co-ordinate for production incident and problem ID fixes with the ASCOE team of the channel. • Manage reconciliation of production test accounts. Specifications A. Education • General / Professional • Description of Knowledge / Skill etc. • BE/BTech • BCom with relevant Transaction Banking / Banking /Technology experience • Master’s in technology/management B. Experiences • Experience around Cash Management /Corporate Banking Channels/TBS Products & processes • Product Development or Management experience within Transaction banking environment. • Deep knowledge of Corporate channels and products across Cash Management, Treasury and FX • Experience delivering solutions across TBS with preferred specialization in Cash Management and Channels/Products. • Bring rich experience working across Client/Product management/ Product Sales/ Operations/Risk functions and other internal bank stakeholders and create solutions for business change and improve their usage of the digital tools & technology. • Onboarding and Client Migration experience. • Experience of having managed technology using AGILE methods of SDLC delivery management C. Knowledge & Skills • Technical / Managerial • Excellent communication skills written and verbal. • Confident presenting to senior stakeholders. • Technology skillsets related to Transaction Banking systems and banking systems like Core, Channels, Middleware is an added advantage. D. Behavioral Competencies • Thinking Related / People Related / Self Related • Description of Knowledge / Skill etc. • Agile Maturity • Proactive and a Team Player • Business focused • Professional Expertise • Market Knowledge & Networking • Client Management

Experience around Cash Management /Corporate Banking Channels/TBS Products & processes. Product Development or Management experience within Transaction banking environment. Deep knowledge of Corporate channels and products across Cash Management, Treasury and FX. Experience delivering solutions across TBS with preferred specialization in Cash Management and Channels/Products. Bring rich experience working across Client/Product management/ Product Sales/ Operations/Risk functions and other internal bank stakeholders and create solutions for business change and improve their usage of the digital tools & technology. Onboarding and Client Migration experience. Experience of having managed technology using AGILE methods of SDLC delivery management. BE/BTech or BCom with relevant Transaction Banking / Banking /Technology experience. Master’s in technology/management.

Support and manage day-to-day activities in the business-led AGILE squad that works on corporate banking cash management channel, whose primary responsibility is delivering digital products and enhancements to client facing channels. Key deliverables include supporting the Product owner in managing each milestone that is part of the end-to-end delivery and Production support. Collating business requirements by interacting with the requirement owners and various business stakeholders in the bank. Creating business requirement documents in the form of user stories and other Agile methodologies. Reviewing functional specification documents, test cases and test execution to ensure all activities are conducted as per business requirement. Perform contextual testing and participate in daily defect triage. Assisting test lead and support from business perspective to meet UAT and regression timelines. Create and finalize accounting plan/narrations/email alert content, report formats, front end functional error messages. Align and co-ordinate with business and operation units for requirement sign off, UAT participation and testing. Work with group operations on new changes in organizational PFDs impacted by changes under delivery. Co-ordinate with OPC for process agreements and sign off. Provide walkthrough of new changes to TBS product teams and operational units. Create end to end user journey documentation of the delivered change. Prepare weekly deck for progress updates. Liaise with the vendor on daily/need basis to ensure business as usual is not impacted. Prioritize and follow-up for defect fixes. Have visibility on daily progress on the vendor development and testing via daily calls and incremental demos. Enhance Service Package Templates, Charges Rates sheet, User Groups set up, Signature Matrix and File Template for new product launch and readiness. Prepare go live sanity plan, execute production test cases, support pilot client onboarding of new features and co-ordinate for production incident and problem ID fixes with the ASCOE team of the channel. Manage reconciliation of production test accounts.