Hyatt Hotels
Team Leader - Reservations (Saudi National Only)
Jeddah, Saudi ArabiaPosted 14 months ago
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- Salary
- AED 9k–14k a month· est.
- Job type
- Full time
- Level
- Mid level
- Field
- Hospitality & Tourism
- Work mode
- On site
About the role
You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Reservations is responsible to assist the Assistant Reservation Manager in managing the Reservations Department and work closely with Marketing and Sales and other relevant Rooms Departments to maximise Room Yield through Inventory Control while delivering exceptional customer service in line with the Hyatt’s Brand Standards. Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Assistant Manager in either Reservation or Front Office, or as Team Leader in larger operation. Good problem solving, administrative and interpersonal skills are a must.
Requirements
Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Assistant Manager in either Reservation or Front Office, or as Team Leader in larger operation. Good problem solving, administrative and interpersonal skills.
Responsibilities
Assist with the efficient running of the Reservations department in line with Hyatt standards; support the Assistant Reservation Manager in managing the Reservations Department; collaborate with Marketing and Sales and other Rooms Departments to maximise Room Yield through Inventory Control; deliver exceptional customer service in line with Hyatt brand standards.
Skills
- problem solving
- administrative skills
- interpersonal skills
- inventory control
- customer service
- hospitality management
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