ORLA Hospitality Group
Manama, BahrainPosted yesterday
Company Description ORLA Hospitality Group is a growing hospitality organization dedicated to delivering high-quality guest experiences across its venues in Bahrain and beyond. The group focuses on creating welcoming environments, excellent service, and memorable dining experiences for guests. Team members are encouraged to contribute ideas, collaborate, and uphold professional service standards. ORLA Hospitality Group invests in training and development to support career growth in the hospitality sector. The company values reliability, integrity, and a strong commitment to guest satisfaction. Role Description This is a full-time, on-site Server role based in Bahrain. The Server is responsible for greeting guests, presenting menus, taking food and beverage orders, and delivering items accurately and efficiently. Day-to-day tasks include setting up and clearing tables, ensuring the dining area is clean and well-organized, and coordinating with kitchen and bar staff to support smooth service. The Server will handle payments, respond to guest inquiries or concerns, and follow company standards for hygiene, safety, and customer service. This role also involves promoting specials, maintaining product knowledge, and contributing to a positive team environment. Qualifications • Strong customer service skills, including clear communication, active listening, and a friendly, professional demeanor. • Ability to manage multiple tables, prioritize tasks, and maintain attention to detail in a fast-paced environment. • Basic math and cash-handling skills, with accuracy in processing payments and using POS systems. • Knowledge of food and beverage service standards, including menu familiarity, upselling techniques, and safe handling practices. • Reliability, punctuality, and the ability to work flexible hours, including evenings, weekends, and holidays. • Teamwork and collaboration skills, with the ability to coordinate effectively with kitchen, bar, and host staff. • Understanding of basic health, safety, and hygiene regulations in a hospitality setting. • Previous experience as a server or in a hospitality role is preferred; training may be provided for candidates with strong potential. • Proficiency in English; additional language skills commonly used in Bahrain are an advantage. Show more Show less
The Server is responsible for greeting guests, presenting menus, taking food and beverage orders, and delivering items accurately and efficiently. Day-to-day tasks include setting up and clearing tables, ensuring the dining area is clean and well-organized, and coordinating with kitchen and bar staff to support smooth service. The Server will handle payments, respond to guest inquiries or concerns, and follow company standards for hygiene, safety, and customer service. This role also involves promoting specials, maintaining product knowledge, and contributing to a positive team environment.
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