Retail Banking Sales Manager

About the Role Starlink Qatar is hiring an experienced Retail Banking Sales Manager to lead a retail banking sales team for a leading local bank in Qatar. You will implement sales initiatives and strategies to maximise retail banking revenue and profit. Key Responsibilities Sales Planning • Analyse, forecast and plan the sales target requirements of the team. • Implement the sales plan set by senior sales leadership to ensure targeted revenues are met. • Prepare and regularly monitor sales plans, identify areas of unsatisfactory performance and act on improvement opportunities. • Explore new business opportunities with new individuals and allocated channels to meet or exceed sales targets. Sales Growth and Portfolio Quality • Grow the asset and liability portfolio in line with departmental plans and strategy. • Represent the bank in the market to promote its image, enhance its reputation and win new business. • Maintain portfolio quality by monitoring and resolving loan delinquencies, overdrafts and loan/deposit maturities. Customer Growth and Service • Grow the customer base through cross-selling and the development of strong customer relationships. • Ensure high-quality customer service and review customer complaints to maintain satisfaction. • Resolve customer issues promptly and effectively. Requirements • University degree in Business Administration, Accounting or Finance. • Minimum 5 years of banking experience with a leading local bank in Qatar, with increasing managerial responsibilities. • Current or most recent experience must be with a local bank in Qatar. • Excellent knowledge of retail banking operations and retail/personal banking products and services in the Qatar market. • Excellent sales management and customer relationship management skills. • Strong leadership and people management skills, including mentoring and coaching. • Good understanding of QCB and international banking regulations and documentation. • Strong presentation, communication, negotiation and opportunity identification skills. • Strategic thinker, able to work with internal and external stakeholders in a multicultural environment. • Multilingual (English/Arabic) preferred. Show more Show less

University degree in Business Administration, Accounting or Finance. Minimum 5 years of banking experience with a leading local bank in Qatar, with increasing managerial responsibilities. Current or most recent experience must be with a local bank in Qatar. Excellent knowledge of retail banking operations and retail/personal banking products and services in the Qatar market. Excellent sales management and customer relationship management skills. Strong leadership and people management skills, including mentoring and coaching. Good understanding of QCB and international banking regulations and documentation. Strong presentation, communication, negotiation and opportunity identification skills. Strategic thinker, able to work with internal and external stakeholders in a multicultural environment. Multilingual (English/Arabic) preferred.

Sales Planning: Analyse, forecast and plan the sales target requirements of the team. Implement the sales plan set by senior sales leadership to ensure targeted revenues are met. Prepare and regularly monitor sales plans, identify areas of unsatisfactory performance and act on improvement opportunities. Explore new business opportunities with new individuals and allocated channels to meet or exceed sales targets. Sales Growth and Portfolio Quality: Grow the asset and liability portfolio in line with departmental plans and strategy. Represent the bank in the market to promote its image, enhance its reputation and win new business. Maintain portfolio quality by monitoring and resolving loan delinquencies, overdrafts and loan/deposit maturities. Customer Growth and Service: Grow the customer base through cross-selling and the development of strong customer relationships. Ensure high-quality customer service and review customer complaints to maintain satisfaction. Resolve customer issues promptly and effectively.