Human Resources Analyst (Tamheer)

About the Role We are seeking a Human Resources Trainee to join our Shared Services team and support day-to-day operations, along with other shared services activities. The role involves coordinating services, maintaining accurate records and reports, ensuring compliance with internal policies and procedures, and contributing to continuous improvement initiatives. Responsibilities: • Handle day-to-day shared services requests and operational tasks across HR, IT, Administration, and Facilities. • Coordinate daily activities with internal departments to ensure timely and effective service delivery. • Follow up on service requests, track progress, and ensure closure within agreed SLAs. • Support routine communication with external service providers and follow up on assigned actions. • Maintain accurate records, trackers, and documentation related to shared services activities. • Collect operational data and update reports and dashboards related to KPIs and service performance. • Ensure daily activities are executed in compliance with approved policies, procedures, and guidelines. • Support implementation of approved processes and contribute to improving service efficiency and quality. • Assist in ongoing improvement initiatives and adapt to changes in systems, tools, or processes. Qualifications: • Bachelor’s degree in Human Resources, Business Administration, or a related field. Required Skills: • Strong communication and coordination skills. • Attention to detail and ability to manage multiple tasks effectively. • Problem-solving mindset with adaptability to change. • Time management and basic data reporting skills. • Collaborative team player with a disciplined and committed work approach. The applicant must be eligible for the Tamheer Program and should not have GOSI registration for the past six months. Show more Show less

Handle day-to-day shared services requests and operational tasks across HR, IT, Administration, and Facilities. Coordinate daily activities with internal departments to ensure timely and effective service delivery. Follow up on service requests, track progress, and ensure closure within agreed SLAs. Support routine communication with external service providers and follow up on assigned actions. Maintain accurate records, trackers, and documentation related to shared services activities. Collect operational data and update reports and dashboards related to KPIs and service performance. Ensure daily activities are executed in compliance with approved policies, procedures, and guidelines. Support implementation of approved processes and contribute to improving service efficiency and quality. Assist in ongoing improvement initiatives and adapt to changes in systems, tools, or processes.