Technical support (SOURC02364)

Since 2004, 2P – Perfect Presentation has been a leader in Saudi Arabia’s ICT landscape, delivering integrated technology solutions that help organizations accelerate digital transformation and improve operational efficiency. With a strong foundation in innovation and service excellence, 2P continues to provide end-to-end solutions through its specialized business units and trusted market expertise. We are looking for an experienced Technical support with strong hands-on experience in computer hardware maintenance, peripheral support, and network cabling. Key Responsibilities • Provide technical support and maintenance for desktop and laptop computers. • Install, configure, troubleshoot, and maintain printers, scanners, and other peripheral devices. • Diagnose and resolve hardware-related technical issues. • Perform preventive and corrective maintenance for end-user IT equipment. • Install and maintain network cabling and internal network points. • Support the setup and connectivity of workstations and network devices. • Replace and configure hardware components when required. • Maintain accurate records of maintenance activities and technical issues. • Coordinate with IT teams to resolve escalated technical problems. • Provide on-site technical support across assigned locations when required. • Ensure compliance with IT policies, technical procedures, and safety requirements. Requirements • Minimum Diploma in Information Technology or an equivalent technical qualification. • Minimum 5 years of relevant hands-on experience in IT technical support and computer maintenance. • Proven experience maintaining: • Desktop computers • Laptops • Printers • Scanners • IT peripherals • Hands-on experience with network cabling and installation of internal network points. • Good proficiency in the English language. • Physically capable of performing field-based and technical maintenance activities. • Valid driver’s license authorized for use in Saudi Arabia. • Strong troubleshooting and problem-solving skills. • Ability to work independently and provide support across different locations when required. Preferred Certifications • CompTIA A+ • CCNA – Cisco Certified Network Associate • MCSA – Microsoft Certified Solutions Associate • Equivalent recognized technical certifications are also considered. Show more Show less

Minimum Diploma in Information Technology or an equivalent technical qualification. Minimum 5 years of relevant hands-on experience in IT technical support and computer maintenance. Proven experience maintaining desktop computers, laptops, printers, scanners, IT peripherals. Hands-on experience with network cabling and installation of internal network points. Good proficiency in the English language. Physically capable of performing field-based and technical maintenance activities. Valid driver’s license authorized for use in Saudi Arabia.

Provide technical support and maintenance for desktop and laptop computers. Install, configure, troubleshoot, and maintain printers, scanners, and other peripheral devices. Diagnose and resolve hardware-related technical issues. Perform preventive and corrective maintenance for end-user IT equipment. Install and maintain network cabling and internal network points. Support the setup and connectivity of workstations and network devices. Replace and configure hardware components when required. Maintain accurate records of maintenance activities and technical issues. Coordinate with IT teams to resolve escalated technical problems. Provide on-site technical support across assigned locations when required. Ensure compliance with IT policies, technical procedures, and safety requirements.