Sales Engineer - Elevator and Escalator

Company Description: Mitsubishi Electric Middle East Africa and CIS Co. L.L.C. (MMAC) is a wholly owned subsidiary of Mitsubishi Electric Corporation of Japan, delivering world-class elevator and escalator solutions across diverse regional markets. Headquartered in Dubai, United Arab Emirates, MMAC combines Japanese engineering excellence with strong local expertise to support projects in 17 countries across the Middle East, Turkey, CIS, South Asia, and Africa. The company’s systems move millions of people daily in landmark buildings and growing urban centers, providing reliable, safe, and efficient vertical transportation. MMAC focuses on creating high-quality mobility experiences that complement architectural design while emphasizing safety, sustainability, and long-term performance. For over five decades, the organization has built trusted partnerships with developers, architects, and facility managers who depend on its solutions to keep buildings operating smoothly. Role Description: This is a full-time, on-site Sales Engineer role based in Kuwait. The Sales Engineer will support the sales process by understanding customer requirements, preparing technical and commercial proposals, and presenting Mitsubishi Electric elevator and escalator solutions to clients and stakeholders. Responsibilities: Include providing technical support to the sales team and customers, coordinating with internal engineering and project teams, and ensuring accurate specification of products and systems. The role involves conducting site visits, participating in client meetings, addressing technical inquiries, and following up on opportunities to drive revenue growth. The Sales Engineer will also contribute to customer relationship management, support tender and bidding activities, and help ensure projects meet quality, safety, and performance standards. Qualifications: • Demonstrated Sales Engineering skills, including solution design, proposal preparation, and technical presentations. • Strong Technical Support capabilities, with the ability to interpret technical documentation, specifications, and standards. • Effective Communication skills, both written and verbal, for collaboration with clients, internal teams, and external partners. • Proven Sales skills, including opportunity identification, negotiation support, and follow-up on leads and tenders. • Customer Service orientation, with a focus on building long-term relationships and responding promptly to customer needs. • Bachelors engineering degree (e.g., Mechanical, Electronics, Electrical, or related field) or equivalent technical qualification. • 5 - 7 Experience in elevators, escalators, building services, or related construction/MEP industries is an advantage. • Ability to work on-site, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment. • Proficiency in MS Office and familiarity with CRM or sales tracking tools is beneficial. • Professional fluency in English; additional regional languages are a plus. Show more Show less

Include providing technical support to the sales team and customers, coordinating with internal engineering and project teams, and ensuring accurate specification of products and systems. The role involves conducting site visits, participating in client meetings, addressing technical inquiries, and following up on opportunities to drive revenue growth. The Sales Engineer will also contribute to customer relationship management, support tender and bidding activities, and help ensure projects meet quality, safety, and performance standards.