Operations Manger | Brand Manager

Operations Supervisor | Riyadh, Saudi Arabia Responsible for overseeing day-to-day operations and ensuring efficient workflows, team performance, and service delivery. The role combines operational management, sales performance monitoring, CRM oversight, and coordination with manufacturers and suppliers. Key Responsibilities: * Supervise daily operational activities and ensure smooth execution of workflows and processes. * Monitor the performance of Sales Consultants and frontline teams, including targets, productivity, customer follow-up, and overall performance. * Oversee CRM performance and utilization, ensuring accurate data, timely updates, proper lead management, and effective follow-up. * Coordinate directly with manufacturers, suppliers, and business partners to follow up on orders, availability, deliveries, and operational requirements. * Monitor vehicle orders, supply schedules, shipments, quantities, and delivery timelines in coordination with relevant departments. * Support sales operations across B2C and B2B channels and assist in achieving commercial targets. * Analyze operational and sales performance data, identify gaps, and implement corrective actions and process improvements. * Prepare regular operational, sales, and performance reports for senior management. * Coach and support team members through performance feedback, guidance, and continuous development. * Coordinate with internal departments to resolve operational issues and ensure timely execution. * Ensure compliance with company policies, procedures, and operational standards. * Support management in resource planning, process optimization, and strategic operational initiatives. * Manage multiple priorities in a fast-paced environment while maintaining accuracy, accountability, and service quality. Show more Show less

Key Responsibilities: Supervise daily operational activities and ensure smooth execution of workflows and processes. Monitor the performance of Sales Consultants and frontline teams, including targets, productivity, customer follow-up, and overall performance. Oversee CRM performance and utilization, ensuring accurate data, timely updates, proper lead management, and effective follow-up. Coordinate directly with manufacturers, suppliers, and business partners to follow up on orders, availability, deliveries, and operational requirements. Monitor vehicle orders, supply schedules, shipments, quantities, and delivery timelines in coordination with relevant departments. Support sales operations across B2C and B2B channels and assist in achieving commercial targets. Analyze operational and sales performance data, identify gaps, and implement corrective actions and process improvements. Prepare regular operational, sales, and performance reports for senior management. Coach and support team members through performance feedback, guidance, and continuous development. Coordinate with internal departments to resolve operational issues and ensure timely execution. Ensure compliance with company policies, procedures, and operational standards. Support management in resource planning, process optimization, and strategic operational initiatives. Manage multiple priorities in a fast-paced environment while maintaining accuracy, accountability, and service quality.