Food and Beverage Assistant Manager

People • Manage everyday activity, plan and assign work ensuring you always have the right staffing numbers • Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues • Train colleagues to make sure they deliver with compliance and to the standards we expect • Recommend or initiate any HR elated actions where needed Guest Experience • Make sure all food and beverage equipment is in operational condition and regularly cleaned • Make sure all food and beverage facilities including banquet/convention spaces are clean and properly stocked to anticipated business volume. Notify engineering immediately of any maintenance and repair needs • Establish and achieve quality and guest satisfaction goals. Help guests with their requests and complaints - making sure you maintain a high level of guest satisfaction Responsible Business • Manage hotel food and beverage marketing programmes and participate in and maintain system-wide food and beverage marketing programmes and promotions • Keep an eye on competitor activity / industry innovation. Review and approve menu design and concepts with Executive Chef • Make sure food and drinks are secure and stored safely - always keep stock replenished to minimise waste • Handle food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, material, and equipment • Other ad-hoc duties - unexpected moments when we have to pull together to get a task done Financial • Help prepare the hotel’s annual budget and the setting of departmental goals • Monitor budget and control expenses with a focus on food, beverage and labour costs • Working with the catering office, identify additional sales opportunities to enhance revenue • Drive promotions that deliver great dining experiences for guests at a good value • Make sure credit and financial transactions are handled in a secure manner Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. Show more Show less