IHG Hotels & Resorts
Riyadh, Saudi ArabiaPosted 1 weeks ago
People •Manage everyday activity, plan and assign work ensuring you always have the right staffing numbers •Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues •Train colleagues to make sure they deliver with compliance and to the standards we expect •Recommend or initiate any HR elated actions where needed • Guest Experience •Make sure all food and beverage equipment is in operational condition and regularly cleaned •Make sure all food and beverage facilities including banquet/convention spaces are clean and properly stocked to anticipated business volume. Notify engineering immediately of any maintenance and repair needs •Establish and achieve quality and guest satisfaction goals. Help guests with their requests and complaints - making sure you maintain a high level of guest satisfaction Responsible Business
High school diploma or equivalent; previous experience in a hospitality or food and beverage supervisory role preferred; ability to coach and develop team; strong guest service orientation; effective communication and teamwork skills; knowledge of safety and hygiene standards; ability to manage staff scheduling and operations.
Manage daily activities, plan and assign work to ensure appropriate staffing; develop and coach team with performance goals; train colleagues to meet compliance and standards; recommend or initiate HR actions when needed; ensure food and beverage equipment and facilities are operational, clean, stocked, and maintained; coordinate with engineering for maintenance; establish and achieve quality and guest satisfaction goals; assist guests with requests and handle complaints to maintain high guest satisfaction.
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Get my free matchesAED 12k–18k a month· est.
Food & Beverage Supervisor
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