Medical Director

Job Description To provide clinical leadership for the Integrated Care Center (ICC), ensuring delivery of high-quality, safe, and patient-centered care. The Medical Director is accountable for clinical governance, physician performance, regulatory compliance, and alignment of clinical services with organizational goals, including quality outcomes, patient experience, and cost-effective care. Clinical Leadership, Governance, Accreditation & Regulatory Compliance • Provide overall clinical leadership for the ICC clinical services and medical operations • Enforce clinical policies, protocols, and standards of care • Lead clinical governance meetings and medical committee activities in the center • Oversee the credentialing and privileging process for all medical staff • Ensure compliance with MOH KSA regulations and CBAHI accreditation standards • Lead CBAHI accreditation preparation and audit activities for the center with collaboration with Medical Quality team • Maintain up-to-date policies per CBAHI chapter standards. • Respond to regulatory authority inquiries and inspection findings • Ensure maintenance of accurate medical records and documentation standards Quality Improvement & Patient Safety • Monitor clinical KPIs and quality indicators • Lead root cause analysis for adverse events and near-misses • Implement evidence-based clinical improvement initiatives • Champion a culture of patient safety across all care team • Oversee IPSG implementation and monitoring. Medical Staff Management • Lead center physician recruitment, onboarding, and retention processes • Ensure that regular performance appraisals and competency assessments are conducted • Manage physician scheduling and workload distribution • Identify training needs for medical staff • Handle medical staff disciplinary matters in line with HR policie Mmedical Staff Management • Oversee day-to-day clinical operations across the ICC clinic • Ensure optimal patient flow and reduce wait times working with patient experience and service team • Monitor adherence to clinical care pathways and referral protocols Strategic Planning & Stakeholder Engagement • Contribute to the strategic vision and business planning of the ICC clinic • Represent the ICC in senior leadership discussions • Build and maintain relationships with MOH, and external entities. • Identify opportunities for new clinical services and program expansion • Report clinical performance outcomes to senior management • Any other duties assigned by Executive Director – Medical Clinical Duties (40%) • Deliver safe, evidence-based, and patient-centered clinical care within scope of specialty by conducting patient consultations, assessments, diagnosis, and treatment. • Maintain clinical excellence while acting as a role model for medical staff. • Maintain accurate, timely medical documentation. • Ensure continuity, efficiency, and quality of patient services. Skills • Clinical leadership and decision making • Demonstrated experience managing multi-specialty ambulatory care settings • Experience in clinical governance, quality improvement, and patient safety programs • Experience leading accreditation processes (CBAHI, JCI, or equivalent national/international standards) • Familiarity with MOH regulatory frameworks, healthcare policies, and licensing requirements • Excellent communication skills. • High standards of professionalism, confidentiality, and governance. • Risk management and problem solving • Strong judgement, professionalism and ethical practice • Excellent computer skills • Fluent Arabic and English languages Education Medicine and Surgery Show more Show less

Clinical leadership and governance responsibilities for the Integrated Care Center (ICC), including oversight of medical operations, policy enforcement, credentialing and privileging, regulatory compliance (MOH KSA and CBAHI), accreditation preparation, medical records stewardship, quality improvement, patient safety programs, and staff management. Lead center physician recruitment, performance appraisals, scheduling, training needs, and disciplinary matters. Ensure day-to-day clinical operations, patient flow optimization, adherence to care pathways, and participation in strategic planning with senior leadership and MOH/external entities. Conduct patient consultations, assessments, diagnoses, treatments within specialty scope, maintain documentation, and model clinical excellence. Manage IPSG implementation and monitor clinical KPIs, root cause analyses, and evidence-based improvement initiatives. Foster culture of safety and maintain high professional standards and confidentiality.