Center Director

1. Acts as an effective change agent. 2. Demonstrates comprehensive understanding of all elements of healthcare delivery, including but not limited to strategy, business planning, operations and financial management. 3. Contributes to the development and responsibility for implementation of the ambulatory center strategic plan. 4. Responsible for overall coordination and administration of workflow. 5. Oversees and implements Fakeeh Care relevant policies, procedures, and guidelines, and ensures compliance with national and international standards, including accreditation requirements (e.g., CBAHI, JCI, CHI, etc.). 6. Responsible for requesting medications, supplies, and equipment as per the scope and work needs of the ambulatory center and in alignment with relevant Fakeeh Care policies. 7. Responsible for recruitment of staff as per work needs and approved manpower, and as per Fakeeh Care policies. 8. Closely monitors patient satisfaction, complaints, and DAMA data and develops corrective action plans accordingly. 9. Implements and monitors clinical and administrative performance indicators, identifies trends, and develops corrective action plans when suboptimal performance is noted 10. Plans and coordinates continuing education activities and training for staff based on needs assessment. 11. Plans, manages, and controls the budget for clinic services, resources, and facilities. 12. Submits required reports to administration. 13. Contributes to local and group committees’ membership. 14. Ensures the center maintains compliance with all relevant laws and regulations. 15. Ensures to provide a safe and functional environment for all patients, visitors, and staff. 16. Leads staff engagement initiatives to create a motivated and loyal workforce. 17. Other duties as assigned within the scope of the job. Requirements: Skills and Abilities: - Demonstrates strong communication and interpersonal skills. Experience: 10+ years’ experience in the Healthcare sector and a minimum of 5 years’ experience in a leadership role in recognized medical centers. Education: MBBCh or MD (Medical school). Specialty (residency) training is a preferred Language: Excellent command of oral and written English and Arabic.

Acts as an effective change agent. Demonstrates comprehensive understanding of all elements of healthcare delivery, including strategy, business planning, operations and financial management. Contributes to the development and responsibility for implementation of the ambulatory center strategic plan. Responsible for overall coordination and administration of workflow. Oversees and implements Fakeeh Care relevant policies, procedures, and guidelines, and ensures compliance with national and international standards, including accreditation requirements (e.g., CBAHI, JCI, CHI, etc.). Responsible for requesting medications, supplies, and equipment as per the scope and work needs of the ambulatory center and in alignment with relevant Fakeeh Care policies. Responsible for recruitment of staff as per work needs and approved manpower, and as per Fakeeh Care policies. Closely monitors patient satisfaction, complaints, and DAMA data and develops corrective action plans accordingly. Implements and monitors clinical and administrative performance indicators, identifies trends, and develops corrective action plans when suboptimal performance is noted. Plans and coordinates continuing education activities and training for staff based on needs assessment. Plans, manages, and controls the budget for clinic services, resources, and facilities. Submits required reports to administration. Contributes to local and group committees’ membership. Ensures the center maintains compliance with all relevant laws and regulations. Ensures to provide a safe and functional environment for all patients, visitors, and staff. Leads staff engagement initiatives to create a motivated and loyal workforce. Other duties as assigned within the scope of the job.