CUSTOMER SERVICE SENIOR OFFICER

Job Description  Coordinate daily with other senior officers to optimize on stock management and on goods daily shipments.  Monitor Daily output report from plant and FG Inventory to ensure availability of goods for shipment.  Receive, review and approve all credit notes, and specify reasons for returns.  Follow up on matters resulting from the biweekly CSD meeting.  Foster the learning and development of team members thru specific career development plan, trainings; evaluate their performance thru motivational and challenging incentive schemes. Show more Show less

Coordinate daily with other senior officers to optimize on stock management and on goods daily shipments. Monitor Daily output report from plant and FG Inventory to ensure availability of goods for shipment. Receive, review and approve all credit notes, and specify reasons for returns. Follow up on matters resulting from the biweekly CSD meeting. Foster the learning and development of team members thru specific career development plan, trainings; evaluate their performance thru motivational and challenging incentive schemes.