Sales Engineer - Oil & Gas (Arabic Speaker)

Job Summary Responsible for generating sales of parts and service and achieving sales targets whilst maintaining the highest level of customer satisfaction. Key Responsibilities Financial achievements • Responsible for achieving individual sales targets (Parts sales by major class, CSAs, service repairs, oil, SOS, etc.) Market leadership • Execute agreed business plan, to ensure the company achieves its sales and market share targets. Customer • Develop a good knowledge of customers’ needs and buying behaviors to support customers and provide the appropriate solution. • Attend to customer concerns/ problems and insure that are resolved amicably, in timely and professional manner. • Develop and maintain excellent relationships with all customers • Provide timely, professional and accurate advise to customers on service program, parts availability and any related improvement or promotion. • Visit the customer to complete required inspection reports (CTS, TA-I) & inform customer of machine inspection results. • Coordinate with the Service department to discuss and agree the most appropriate repair options to meet customer requirements. • Follow-up on all pending service jobs to ensure the company meets the agreed deadline. Competitors insight • Keep updated on competitors activities, and provides timely feedback to manager to support development of marketing strategy Qualifications & Experiences • Bachelor’s degree in mechanical engineering. • At least 3 years of relevant experience. Show more Show less

Bachelor’s degree in mechanical engineering. At least 3 years of relevant experience.

Responsible for generating sales of parts and service and achieving sales targets whilst maintaining the highest level of customer satisfaction. Develop a good knowledge of customers’ needs and buying behaviors to support customers and provide the appropriate solution. Attend to customer concerns/problems and ensure they are resolved amicably, in timely and professional manner. Develop and maintain excellent relationships with all customers. Provide timely, professional and accurate advice to customers on service program, parts availability and any related improvement or promotion. Visit the customer to complete required inspection reports (CTS, TA-I) & inform customer of machine inspection results. Coordinate with the Service department to discuss and agree the most appropriate repair options to meet customer requirements. Follow-up on all pending service jobs to ensure the company meets the agreed deadline. Keep updated on competitors activities, and provide timely feedback to manager to support development of marketing strategy.