Commercial / Business Development Lead

Position Summary We are seeking an experienced and results-driven Commercial / Business Development professional to drive business growth, develop strategic client relationships, and identify new commercial opportunities within the UAE logistics market. The ideal candidate will have 5–7 years of relevant experience in business development, commercial operations, B2B sales, account management, or client management, preferably within logistics, freight forwarding, transportation, warehousing, 3PL, last-mile delivery, or supply chain services. The role requires a proactive individual who is comfortable meeting clients across the UAE, understanding logistics and supply chain requirements, developing commercial proposals, negotiating pricing and service terms, and converting opportunities into sustainable and profitable business relationships. Key Responsibilities Business Development & Sales Identify, qualify, and develop new business opportunities within the UAE logistics and supply chain market. Develop and maintain a strong pipeline of prospective clients and commercial opportunities across relevant sectors. Conduct market research to identify customer needs, market trends, competitor activity, and growth opportunities. Generate leads through networking, referrals, industry events, direct outreach, professional networks, and existing business relationships. Build and execute business development plans aligned with revenue, margin, and growth targets. Convert qualified leads into new business while maintaining commercially sustainable margins. Client Relationship Management • Build and maintain strong, long-term relationships with existing and prospective UAE-based corporate clients. • Conduct regular client visits, face-to-face meetings, presentations, and commercial discussions across the UAE. • Understand clients’ logistics, transportation, warehousing, distribution, and supply chain requirements and propose suitable solutions. • Act as a key commercial point of contact for assigned clients and ensure timely resolution of commercial matters. • Identify opportunities for account growth, cross-selling, upselling, and repeat business. • Maintain a high level of customer satisfaction, engagement, and retention. Commercial Management • Prepare quotations, proposals, commercial offers, tenders, and presentations in coordination with relevant internal teams. • Develop commercial solutions and pricing proposals based on client requirements, operational feasibility, and target margins. • Negotiate pricing, payment terms, contracts, SLAs, and commercial conditions within approved company guidelines. • Coordinate with operations, finance, procurement, and other functions to ensure smooth execution of client requirements. • Monitor sales performance, revenue, margins, collections, and business development activities. • Support contract negotiations and ensure commercial commitments are properly documented and communicated. • Follow up on outstanding proposals, tenders, negotiations, and potential business opportunities. UAE Logistics Market & Competitor Analysis • Monitor UAE logistics, transportation, warehousing, freight, and supply chain market developments. • Identify emerging customer segments, service opportunities, and potential strategic partnerships. • Develop an understanding of key UAE business hubs, logistics corridors, free zones, and major commercial sectors relevant to the company’s services. • Monitor competitor offerings, pricing trends, service models, and customer requirements. • Provide management with regular updates on market conditions, client feedback, competitor activity, and business opportunities. Reporting & Coordination • Maintain accurate records of leads, opportunities, client interactions, proposals, tenders, and sales activities through CRM or company systems. • Prepare regular business development and sales reports for management. • Track progress against individual and departmental revenue, pipeline, and business development targets. • Coordinate internally to ensure commitments made to clients are delivered effectively and on time. Qualifications & Experience • Valid UAE driving licence is mandatory, with the ability to travel independently across the UAE for client meetings and business development activities. • Bachelor’s degree in Business Administration, Marketing, Commerce, Management, Logistics, Supply Chain, or a related field. • 5–7 years of relevant experience in commercial, business development, B2B sales, account management, or a similar role. • Prior experience in the UAE logistics, transportation, freight forwarding, warehousing, 3PL, last-mile delivery, or supply chain industry is strongly preferred. • Proven track record of generating new business, managing client relationships, and achieving commercial targets. • Experience dealing directly with UAE-based corporate clients and decision-makers is highly preferred. • Strong experience in client meetings, presentations, negotiations, tenders, proposals, and commercial discussions. • Experience working with CRM systems and sales reporting tools. • Good understanding of UAE business practices and the local commercial environment. Required Skills & Competencies • Strong business development and commercial acumen within the logistics / supply chain environment. • Excellent client relationship management and stakeholder engagement skills. • Strong negotiation, influencing, and closing skills. • Excellent written and verbal communication and presentation skills. • Fluency in English and Arabic is required. • Strong analytical and problem-solving abilities. • Target-oriented and commercially driven mindset. • Ability to develop and maintain a strong professional network within the UAE. • Strong follow-up, pipeline management, and opportunity conversion skills. • Ability to work independently, manage multiple priorities, and operate effectively in a fast-paced logistics environment. • Professional interpersonal skills with the ability to interact confidently with senior stakeholders and corporate clients. Key Success Measures • New business generated and revenue achieved. • Quality and value of sales pipeline. • Client acquisition, retention, and account growth. • Conversion of qualified opportunities, proposals, and tenders. • Gross margin and commercial performance of acquired business. • Client satisfaction and quality of stakeholder relationships. Location: United Arab Emirates (UAE) Industry: Logistics / Supply Chain / Transportation Level: Mid-Level Experience: 5–7 Years Employment Type: Full-Time Department: Commercial / Business Development Languages Required: English & Arabic

Valid UAE driving licence is mandatory, with the ability to travel independently across the UAE for client meetings and business development activities. Bachelor’s degree in Business Administration, Marketing, Commerce, Management, Logistics, Supply Chain, or a related field. 5–7 years of relevant experience in commercial, business development, B2B sales, account management, or a similar role. Prior experience in the UAE logistics, transportation, freight forwarding, warehousing, 3PL, last-mile delivery, or supply chain industry is strongly preferred. Proven track record of generating new business, managing client relationships, and achieving commercial targets. Experience dealing directly with UAE-based corporate clients and decision-makers is highly preferred. Strong experience in client meetings, presentations, negotiations, tenders, proposals, and commercial discussions. Experience working with CRM systems and sales reporting tools. Good understanding of UAE business practices and the local commercial environment.

Business Development & Sales: Identify, qualify, and develop new business opportunities within the UAE logistics and supply chain market. Develop and maintain a strong pipeline of prospective clients and commercial opportunities across relevant sectors. Conduct market research to identify customer needs, market trends, competitor activity, and growth opportunities. Generate leads through networking, referrals, industry events, direct outreach, professional networks, and existing business relationships. Build and execute business development plans aligned with revenue, margin, and growth targets. Convert qualified leads into new business while maintaining commercially sustainable margins. Client Relationship Management: Build and maintain strong, long-term relationships with existing and prospective UAE-based corporate clients. Conduct regular client visits, face-to-face meetings, presentations, and commercial discussions across the UAE. Understand clients’ logistics, transportation, warehousing, distribution, and supply chain requirements and propose suitable solutions. Act as a key commercial point of contact for assigned clients and ensure timely resolution of commercial matters. Identify opportunities for account growth, cross-selling, upselling, and repeat business. Maintain a high level of customer satisfaction, engagement, and retention. Commercial Management: Prepare quotations, proposals, commercial offers, tenders, and presentations in coordination with relevant internal teams. Develop commercial solutions and pricing proposals based on client requirements, operational feasibility, and target margins. Negotiate pricing, payment terms, contracts, SLAs, and commercial conditions within approved company guidelines. Coordinate with operations, finance, procurement, and other functions to ensure smooth execution of client requirements. Monitor sales performance, revenue, margins, collections, and business development activities. Support contract negotiations and ensure commercial commitments are properly documented and communicated. Follow up on outstanding proposals, tenders, negotiations, and potential business opportunities. UAE Logistics Market & Competitor Analysis: Monitor UAE logistics, transportation, warehousing, freight, and supply chain market developments. Identify emerging customer segments, service opportunities, and potential strategic partnerships. Develop an understanding of key UAE business hubs, logistics corridors, free zones, and major commercial sectors relevant to the company’s services. Monitor competitor offerings, pricing trends, service models, and customer requirements. Provide management with regular updates on market conditions, client feedback, competitor activity, and business opportunities. Reporting & Coordination: Maintain accurate records of leads, opportunities, client interactions, proposals, tenders, and sales activities through CRM or company systems. Prepare regular business development and sales reports for management. Track progress against individual and departmental revenue, pipeline, and business development targets. Coordinate internally to ensure commitments made to clients are delivered effectively and on time.