Sales Manager-Cranes, Lifting Equipment & Remote-Control Systems

Key Responsibilities 1. Sales & Business Development • Develop and execute sales strategies to achieve revenue and business growth targets. • Identify and develop new customers and business opportunities across the UAE and GCC. • Generate leads through market research, customer visits, networking, industry contacts, and project tracking. • Manage the complete sales cycle from initial enquiry through quotation, negotiation, order confirmation, and handover. • Develop relationships with industrial companies, contractors, EPC companies, consultants, equipment dealers, and end users. • Monitor market trends, customer requirements, competitor activities, and upcoming projects. 2. Crane & Lifting Equipment Sales • Promote and sell cranes, hoists, lifting equipment, crane components, and related solutions. • Understand customer applications and recommend suitable technical solutions. • Discuss requirements such as lifting capacity, span, lifting height, duty classification, operating environment, controls, and installation requirements. • Coordinate with engineering teams to develop customized technical solutions. • Prepare and present technical and commercial proposals to customers. 3. Remote-Control System Sales • Manage customer enquiries related to wireless and wired crane remote-control systems. • Understand existing crane control systems and identify suitable remote-control solutions. • Promote remote-control upgrades, replacements, retrofits, spare parts, and related services. • Coordinate with technical and engineering teams for compatibility assessments and demonstrations. • Conduct product presentations and demonstrations for customers where required. • Follow up on installation, commissioning, troubleshooting, and after-sales requirements. 4. Key Account Management • Manage and develop relationships with existing key customers. • Conduct regular customer visits and understand current and future project requirements. • Maintain strong relationships with procurement, engineering, maintenance, project, operations, and management teams. • Identify opportunities for repeat business, upgrades, modernization, spare parts, and additional equipment. • Handle customer concerns and ensure timely resolution in coordination with internal teams. 5. Quotations & Commercial Management • Review customer RFQs and understand technical and commercial requirements. • Coordinate with engineering, procurement, and service teams to prepare accurate quotations. • Prepare commercial proposals, quotations, contracts, and supporting documentation. • Negotiate pricing, payment terms, delivery schedules, warranties, and other commercial conditions. • Ensure quotations are technically compliant and commercially competitive. 6. Customer & Technical Support • Act as the primary commercial contact for customers throughout the sales process. • Understand and communicate customer technical requirements to engineering teams. • Support customers with technical enquiries related to cranes and remote-control systems. • Coordinate with after-sales and service teams to ensure smooth installation, commissioning, and handover. • Follow up after delivery to ensure customer satisfaction and identify further business opportunities. 7. Market Expansion & Networking • Expand the company's customer base within the crane, lifting, industrial, manufacturing, logistics, construction, and related sectors. • Build relationships with consultants, project managers, procurement professionals, EPC contractors, and industrial decision-makers. • Track upcoming industrial and infrastructure projects that may require crane and lifting solutions. • Represent the company at customer meetings, exhibitions, industry events, and networking activities. 8. Sales Pipeline & Reporting • Maintain an accurate sales pipeline and regularly update opportunity status. • Prepare sales forecasts, activity reports, and revenue projections for management. • Track leads, quotations, negotiations, orders, and expected closing dates. • Monitor sales performance against monthly, quarterly, and annual targets. • Provide management with regular updates on market developments, customer feedback, and competitor activity. Show more Show less