E-Commerce Sales Specialist

Role Description The E-Commerce Sales Specialist at LAMINA Company Ltd will manage and grow online sales channels, ensuring a smooth customer journey from product discovery to post-purchase support. This full-time, on-site role is based in Riyadh and involves overseeing product listings, pricing, promotions, and inventory accuracy across e-commerce platforms. The specialist will handle customer inquiries, resolve issues promptly, and collaborate with marketing and operations teams to optimize campaigns and order fulfillment. Daily responsibilities include monitoring sales performance, analyzing data to identify growth opportunities, preparing reports, and implementing initiatives to improve conversion rates and customer satisfaction. The role also includes coordinating training and guidance for internal teams on e-commerce tools, processes, and best practices. Qualifications • Strong communication skills to interact effectively with customers, internal teams, and external partners. • Customer service skills to handle inquiries, resolve complaints, and maintain high satisfaction levels. • Sales capabilities to drive online revenue, manage product offerings Show more Show less

Strong communication skills to interact effectively with customers, internal teams, and external partners. Customer service skills to handle inquiries, resolve complaints, and maintain high satisfaction levels. Sales capabilities to drive online revenue, manage product offerings.

Manage and grow online sales channels, oversee product listings, pricing, promotions, and inventory accuracy across e-commerce platforms. Handle customer inquiries, resolve issues promptly, and collaborate with marketing and operations teams to optimize campaigns and order fulfillment. Monitor sales performance, analyze data to identify growth opportunities, prepare reports, and implement initiatives to improve conversion rates and customer satisfaction. Coordinate training and guidance for internal teams on e-commerce tools, processes, and best practices.