Senior Manager Marketing And E-commerce

A leading luxury lifestyle retail group in the GCC is looking for an experienced Senior Manager – Marketing & E-Commerce to lead digital growth, brand marketing, and e-commerce initiatives across the region for its omnichannel business. The role will focus on driving the brand’s digital presence, e-commerce performance, customer engagement, and integrated marketing strategy across GCC markets, while delivering a seamless online-to-offline customer experience. Location: Dubai Industry: Luxury Lifestyle Retail Level: Senior Manager Key Responsibilities • Own and drive the E-commerce P&L, with clear accountability for revenue, margin, and profitability. • Develop and execute the E-commerce and digital growth strategy across GCC markets. • Scale online revenue, customer acquisition, conversion, retention, and marketplace performance. • Drive marketplace expansion across GCC, Saudi Arabia, and potentially India. • Manage and optimize key commercial levers including CAC, LTV, contribution margin, conversion, and profitability. • Oversee E-commerce technology, CMS, digital platforms, operations, and customer experience. • Lead cross-functional teams and collaborate with marketing, merchandising, technology, retail, supply chain, and finance teams. • Use data, analytics, and customer insights to identify growth opportunities and improve commercial performance. • Lead digital marketing, CRM, performance marketing, campaigns, and customer engagement initiatives. • Ensure seamless integration between online and offline channels to deliver a strong omnichannel customer experience. Ideal Candidate • 8–10+ years of progressive experience in E-commerce and digital retail. • Experience with reputable, structured, or high-growth E-commerce businesses, preferably within luxury, premium, lifestyle, fashion, or retail. • Proven ownership of E-commerce P&L, with demonstrated revenue and margin growth. • Strong track record of scaling E-commerce and/or marketplace businesses across multiple markets. • Strong commercial acumen with a deep understanding of contribution margin, CAC, LTV, and profitability levers. • Marketplace expansion experience across GCC, Saudi Arabia, and/or India is preferred. • Mature, commercially assertive leader with strong execution discipline. • Highly data-driven, with strong analytical and commercial decision-making capabilities. • UAE-based candidates preferred, however overseas candidates with relevant GCC / international exposure will also be considered. Show more Show less

8–10+ years of progressive experience in E-commerce and digital retail. Experience with reputable, structured, or high-growth E-commerce businesses, preferably within luxury, premium, lifestyle, fashion, or retail. Proven ownership of E-commerce P&L, with demonstrated revenue and margin growth. Strong track record of scaling E-commerce and/or marketplace businesses across multiple markets. Strong commercial acumen with a deep understanding of contribution margin, CAC, LTV, and profitability levers. Marketplace expansion experience across GCC, Saudi Arabia, and/or India is preferred. UAE-based candidates preferred, overseas candidates with relevant GCC / international exposure will also be considered.

Own and drive the E-commerce P&L with clear accountability for revenue, margin, and profitability. Develop and execute the E-commerce and digital growth strategy across GCC markets. Scale online revenue, customer acquisition, conversion, retention, and marketplace performance. Drive marketplace expansion across GCC, Saudi Arabia, and potentially India. Manage and optimize key commercial levers including CAC, LTV, contribution margin, conversion, and profitability. Oversee E-commerce technology, CMS, digital platforms, operations, and customer experience. Lead cross-functional teams and collaborate with marketing, merchandising, technology, retail, supply chain, and finance teams. Use data, analytics, and customer insights to identify growth opportunities and improve commercial performance. Lead digital marketing, CRM, performance marketing, campaigns, and customer engagement initiatives. Ensure seamless integration between online and offline channels to deliver a strong omnichannel customer experience.