Accounts Receivable Supervisor

Accounts Receivable Section Head | Reef Holding We're Hiring: Accounts Receivable Section Head Location: Riyadh, Saudi Arabia Type: Full-Time About Reef Holding Reef Holding is a fast-growing Saudi group operating across fragrance, beauty, fashion, and retail, with an expanding regional and international presence. As the Group continues to scale across multiple sales channels and markets, we are looking for a highly capable Accounts Receivable Section Head to lead receivables, collections, reconciliations, and revenue-related financial controls across a complex and diversified business environment. About the Role We are seeking an experienced and hands-on Accounts Receivable Section Head to lead and manage the Group’s accounts receivable and collections activities across multiple business channels. The role requires strong practical experience in managing receivables arising from: • B2B • B2C • Retail Stores • Online Sales • Offline Sales • Corporate and Wholesale Customers The ideal candidate must be able to manage high transaction volumes, complex reconciliations, customer balances, payment collections, settlement cycles, aging, and month-end closing while maintaining strong financial controls and accurate reporting. This role is particularly suited for someone who has worked in a multi-channel retail or consumer business and understands the differences between receivables generated through physical stores, corporate clients, e-commerce platforms, payment gateways, marketplaces, and other sales channels. Key Responsibilities Accounts Receivable & Collections • Lead all Accounts Receivable activities across the Group. • Manage customer balances, invoices, receipts, collections, and outstanding receivables. • Ensure timely collection of outstanding amounts and reduce overdue balances. • Monitor receivables aging and follow up on overdue accounts. • Develop collection plans and escalation mechanisms for delayed payments. • Coordinate with Sales, Commercial, E-commerce, Retail Operations, and other departments to resolve outstanding balances and collection issues. • Ensure customer accounts are accurately maintained and regularly reconciled. Multi-Channel Receivables Management • Manage receivables and settlements across B2B, B2C, retail, online, offline, and e-commerce channels. • Reconcile sales and collections from physical retail stores. • Manage receivables related to corporate, wholesale, franchise, and B2B customers. • Reconcile e-commerce transactions across websites and digital sales channels. • Manage settlement reconciliations with payment gateways, acquiring banks, and digital payment providers. • Reconcile transactions and settlements from marketplaces and third-party platforms. • Ensure that recorded revenue, receivables, collections, refunds, commissions, deductions, and settlements are accurately reflected in the financial system. • Investigate and resolve differences between sales systems, payment platforms, bank statements, and ERP records. Reconciliation & Financial Controls • Lead customer account reconciliations and ensure accuracy of outstanding balances. • Review bank receipts and ensure proper allocation against invoices and customer accounts. • Reconcile payment gateway and marketplace settlements. • Review unallocated receipts, unidentified payments, short payments, deductions, and disputed balances. • Ensure timely resolution of reconciliation differences. • Maintain strong controls over receivables, collections, settlements, and cash application. • Identify control gaps and implement corrective measures. • Support internal and external audit requirements related to receivables and revenue. Aging & Credit Control • Prepare and review Accounts Receivable aging reports. • Monitor overdue balances by customer, channel, business unit, and aging category. • Identify high-risk balances and escalate significant collection issues. • Work with management and commercial teams on customer credit limits and payment terms. • Support the development and implementation of credit control policies. • Monitor compliance with approved credit terms. • Recommend provisions or actions for long-outstanding and doubtful receivables where required. Month-End Closing & Reporting • Support monthly, quarterly, and annual financial closing activities. • Ensure Accounts Receivable balances are accurate and fully reconciled before closing. • Prepare AR reports, collection reports, aging analysis, reconciliation reports, and management dashboards. • Provide clear visibility on outstanding balances, overdue accounts, collection performance, and settlement issues. • Analyze receivable trends and identify opportunities to improve working capital and cash flow. • Support Finance leadership with accurate and timely AR reporting. Process Improvement & Automation • Review current Accounts Receivable processes and identify opportunities for improvement. • Improve reconciliation, collection, cash application, and reporting processes. • Support automation of high-volume reconciliation and settlement activities. • Work with Finance, IT, and other stakeholders to improve ERP and system integration. • Develop standardized AR procedures and controls across business channels. • Reduce manual work and improve accuracy through better systems and process design. Team Leadership • Lead, coach, and develop the Accounts Receivable team. • Allocate responsibilities and monitor team performance. • Establish clear KPIs for collections, reconciliation, aging, and closing. • Ensure timely completion of daily, weekly, and monthly AR activities. • Promote strong ownership, accuracy, and accountability within the team. Qualifications • Bachelor’s degree in Accounting, Finance, or a related field. • 5+ years of relevant experience in Accounts Receivable, Collections, Credit Control, or a related finance function. • Previous experience in a supervisory or team leadership role is highly preferred. • Strong experience in B2B and B2C Accounts Receivable. • Strong experience handling receivables across retail, online, offline, and e-commerce sales channels. • Experience with high-volume transaction environments is highly preferred. • Strong experience in customer reconciliation, collections, aging, and cash application. • Experience reconciling payment gateways, acquiring banks, digital payments, or marketplace settlements is highly preferred. • Experience within retail, e-commerce, beauty, fashion, FMCG, consumer goods, or other multi-channel businesses is highly preferred. • Strong knowledge of month-end closing and financial controls. • Strong Excel skills and experience with ERP systems. • Experience with SAP, Oracle, Microsoft Dynamics, or similar ERP systems is an advantage. • Professional accounting certification is an advantage. Key Competencies