Guest Relation Officer/Receptionist -Arabic Speakers

Job description: • Greet guests warmly and professionally upon arrival and departure. • Handle guest check-in and check-out efficiently. • Serve as a point of contact for all guests’ needs, requests, and inquiries. • Resolve guest complaints promptly and professionally. • Coordinate with housekeeping, room service, and other departments to ensure guest satisfaction. • Provide accurate information about hotel services, amenities, and local attractions. Show more Show less

Greet guests warmly and professionally upon arrival and departure. Handle guest check-in and check-out efficiently. Serve as a point of contact for all guests’ needs, requests, and inquiries. Resolve guest complaints promptly and professionally. Coordinate with housekeeping, room service, and other departments to ensure guest satisfaction. Provide accurate information about hotel services, amenities, and local attractions.