Restaurant Receptionist

Receptionist / Hostess Luxury Fine Dining Restaurant | Dubai, UAE We are hiring a professional, friendly, and well-presented Receptionist / Hostess to join a luxury fine dining restaurant in Dubai. The successful candidate will be the first point of contact for guests and will ensure a warm, professional, and seamless experience from reservation to departure. Key Responsibilities: • Welcome and greet guests in a warm and professional manner. • Handle telephone calls, WhatsApp inquiries, and reservations. • Manage and update reservations accurately. • Confirm guest details, special requests, VIPs, celebrations, and dietary requirements. • Provide accurate information about the menu, restaurant, seating areas, opening hours, and policies. • Escort guests to their tables and ensure a smooth handover to the waiter. • Coordinate with the service team to ensure smooth guest flow. • Manage walk-in guests and waiting lists professionally. • Follow up on inquiries, missed calls, and upcoming reservations. • Handle guest feedback and complaints professionally. • Maintain a clean, organized, and elegant reception area. • Follow professional grooming and appearance standards. Candidate Requirements: • Previous experience as a Receptionist / Hostess in a restaurant or luxury hospitality environment. • Fluent English is mandatory. • Arabic is an advantage. • Excellent communication and interpersonal skills. • Professional, confident, and friendly personality. • Strong organizational and multitasking skills. • Good computer and reservation system knowledge. • Ability to remain calm and professional during busy service. • Excellent customer service and attention to detail. • Well-presented with an understanding of luxury hospitality standards. Package & Benefits: • Total Package: starting from AED 4,000 per month Show more Show less

Previous experience as a Receptionist / Hostess in a restaurant or luxury hospitality environment; Fluent English is mandatory; Arabic is an advantage; Excellent communication and interpersonal skills; Professional, confident, and friendly personality; Strong organizational and multitasking skills; Good computer and reservation system knowledge; Ability to remain calm and professional during busy service; Excellent customer service and attention to detail; Well-presented with an understanding of luxury hospitality standards.

Welcome and greet guests in a warm and professional manner; Handle telephone calls, WhatsApp inquiries, and reservations; Manage and update reservations accurately; Confirm guest details, special requests, VIPs, celebrations, and dietary requirements; Provide accurate information about the menu, restaurant, seating areas, opening hours, and policies; Escort guests to their tables and ensure a smooth handover to the waiter; Coordinate with the service team to ensure smooth guest flow; Manage walk-in guests and waiting lists professionally; Follow up on inquiries, missed calls, and upcoming reservations; Handle guest feedback and complaints professionally; Maintain a clean, organized, and elegant reception area; Follow professional grooming and appearance standards.